• Market Insights Manager

    Hologic (Marlborough, MA)
    …new product innovation, and optimize market performance. **Key Responsibilities** **1. Customer & Stakeholder Insights ** + Partner with upstream marketing ... to help lead qualitative and quantitative research efforts ( VOC , interviews, journey mapping, gap assessments, etc.) to deeply...discipline; advanced degree (MBA, MS) preferred. + 10+ years' experience in market insights , strategy, or product… more
    Hologic (10/03/25)
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  • Customer Experience Management…

    Deloitte (Boston, MA)
    Customer Experience Management Consultant, Qualtrics/Medallia Our Deloitte Customer team empowers organizations to build deeper relationships with customers ... 2025 Work you'll do As a Consultant in Deloitte's Customer Experience Management practice, you will collaborate...Work with business stakeholders to translate their objectives into VOC (Voice of Customer ) solutions, journey maps,… more
    Deloitte (11/21/25)
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  • Prin Customer Experience Analyst

    UKG (Boston, MA)
    …or business recommendations. Professional Experience + 7-10 years of progressive experience in CX analytics, customer insights , or related business ... experience with CX analytics or Voice of Customer ( VoC ) platforms such as Medallia, Qualtrics,...enterprise, or consulting environments. + Track record of leading customer experience or insights initiatives… more
    UKG (11/17/25)
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  • Manager Customer Experience

    The Hertz Corporation (Boston, MA)
    We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience -where ... is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex...rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive… more
    The Hertz Corporation (11/21/25)
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  • Director Digital Experience , OMNI

    Staples (Framingham, MA)
    The **_Director, Digital Customer Experience (Digital CX)_** leads a team of desk leads and associates responsible for shaping and executing the Omni shopping ... Acting as a senior partner to Category Merchandising leaders, this role ensures customer insights , analytics, and digital best practices are applied to deliver… more
    Staples (10/14/25)
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  • CX Consumer Senior Program Lead

    Coinbase (Boston, MA)
    …connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide ... the intersection of product and support to transform the customer experience . We're hiring a Senior Program...and operationalize a long-term strategy for risk based on customer feedback and VOC , including engagement models,… more
    Coinbase (10/30/25)
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  • Senior Director, Head of Account Management…

    IQVIA (Boston, MA)
    …powers exceptional brand experiences, delivering innovative solutions based on a customer -first, insights -driven, and integrated omnichannel vision. We provide ... delivery of products to clients, enabling revenue recognition. + Monitor KPIs and VOC to ensure client satisfaction across IQVIA Digital offerings. + Support key… more
    IQVIA (10/11/25)
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  • Senior Product Manager, Flow Cytometry

    Danaher Corporation (Waltham, MA)
    …objectives + Champion the product portfolio by proactively gathering and analyzing Voice of Customer ( VOC ) insights to clearly define customer needs ... and pricing strategy through robust data analysis that drives insights and can be clearly communicated to senior leadership...requirements of the job include: + PhD or equivalent experience in a life science or related field eg,… more
    Danaher Corporation (11/13/25)
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  • AI Product Manager (Teradyne, North Reading, MA)

    Teradyne (North Reading, MA)
    …CTD's reputation as a market leader in AI-enabled test solutions. + Support Voice of Customer ( VoC ) and Voice of SEG (VoSEG) engagements to uncover unmet needs. ... of AI architectures, infrastructure, and deployment models (edge, cloud, hybrid). + Experience with go-to-market strategies and customer engagement. + Ability to… more
    Teradyne (10/18/25)
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  • Manager, Strategic Marketing Research, Business…

    WATTS (North Andover, MA)
    …that powers Watts' global growth strategy. You will lead insights -driven decision-making for portfolio strategy, pricing, and go-to-market execution across ... drivers. + Lead pricing studies (elasticity, conjoint, Van Westendorp) and VoC /VoD initiatives. + Maintain competitor profiles, track share, and deliver actionable… more
    WATTS (09/22/25)
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