- Meta (New York, NY)
- **Summary:** As a CX Analyst Lead at Reality Labs' Customer Experience (CX) team, you'll be part of a global team that unlocks the power of customer ... contribute to the growth and success of our organization. **Required Skills:** Customer Experience Analyst Lead ( Customer Support) Responsibilities: 1.… more
- Tompkins Community Bank (Batavia, NY)
- …for answering escalated calls from all channels for all bank products utilizing experience and advanced knowledge to addresses complex customer inquiries and ... and ability to explain most complex matters to ensure customer satisfaction and retention. Mentors new team members and...and promotes commitment to providing a best in class experience for our internal and external customers + Maintain… more
- Crate & Barrel (New York, NY)
- …for advancement on the sales team. A day in the life as a Team Leader, Customer Experience & Outreach + Lead designated functional team and manage associate ... design, then join the team as a Team Leader, Customer Experience & Outreach Your upbeat attitude...of the Assistant Store Leader, Design & Trade you lead your team to meet daily sales goals -… more
- Crate & Barrel (White Plains, NY)
- …for advancement on the sales team. A day in the life as a Team Leader, Customer Experience & Outreach + Lead designated functional team and manage associate ... mindset to join our team as a Team Leader, Customer Experience & Outreach Your upbeat attitude...of the Assistant Store Leader, Design & Trade you lead your team to meet daily sales goals -… more
- Dow Jones (New York, NY)
- …understanding of how brand, UX, and marketing intersect to shape customer experience . + Proven ability to lead both strategic planning and design ... Dow Jones is seeking a strategic and innovative Brand Experience Design Lead to join our Brand...Brand Marketing team. This role focuses on enhancing user experience (UX), shaping customer journeys, and maintaining… more
- The Hertz Corporation (Albany, NY)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex...starting salary for this role is $100K, commensurate with experience . **What You'll Do:** + Lead initiatives… more
- Ralliant (Albany, NY)
- …digital experiences that scale across brands and platforms? We're looking for a **Digital Customer Experience Architect** to lead the design and integration ... Architect and integrate digital platforms across Ecommerce, ERP, CRM, PIM, CMS, and customer data systems. + Lead the front-end evolution of BigCommerce Catalyst… more
- TEKsystems (New York, NY)
- …explore and pilot AI-driven solutions that enhance software functionality, system intelligence, or customer experience . * Lead product demos and other ... As a key member of the Product team, you'll lead efforts to build new functionality, streamline internal workflows,...automation can be used to improve internal processes or customer value. * Experience working with technical… more
- Citizens (New York, NY)
- …growth and improvement of product outcomes to provide an exceptional customer experience . The Experience and Product Lead will be responsible for ... customer in mind. In collaboration with the Neighborhood Lead , the Experience and Product Lead...product-based organization focused on maximizing the value of the customer experience . Using a collaborative approach, and… more
- ABM Industries (Liverpool, NY)
- …applicable), ten-year work history if available **Preferred Qualifications** + Customer Service Experience + One year of lead or supervisory experience + ... for this position. A specific offer will vary based on applicant's experience , skills, abilities, geographic location, and alignment with market data. **Benefit… more