- MongoDB (New York, NY)
- …12+ years of total relevant experience inclusive of 4+ years of management experience , preferably in a customer success or account management capacity + ... an experienced and results-oriented people leader to grow our Customer Success program in our Enterprise East region. You...**We're looking for someone with** + Passion for and experience in hiring, developing and managing a team of… more
- Wegmans (Williamsville, NY)
- …of bringing employees together and enhancing the Company culture Required Qualifications + Customer service experience , preferably in a food service, grocery or ... entry-level leaders who are passionate and ready to collaborate, lead , and give their best every day! In this...of both coordinating and troubleshooting daily activities of our customer service employees, as well as taking part in… more
- Google (New York, NY)
- …Senior Sales Manager, Customer Onboarding for the US East region, you'll lead a team of individual contributors across multiple 'pods'. These Googlers work with ... **Minimum qualifications:** + Bachelor's degree or equivalent practical experience . + 11 years of experience ...sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with… more
- Google (New York, NY)
- …teams to enable client success and pursue opportunities within accounts. + Lead customer communications, feature prioritization, and resolve client issues, from ... **Minimum qualifications:** + Bachelor's degree or equivalent practical experience . + 5 years of experience ...using Search Ads 360. In this role, you will lead and execute projects and support clients who use… more
- Amazon (New York, NY)
- …initiatives that span delivery, product, and GTM teams to improve overall customer experience * Influence product roadmaps based on insights from ... Leveraging emerging Generative and Agentic AI technologies to radically change customer 's experience in seeding and scaling our solutions across their business… more
- Owens & Minor (Albany, NY)
- …such as experience , skills, education and location. Ensures that the customer is satisfied with company products and services. Works closely with Sales Account ... Executives and oversees day-to-day relationship with customer . Ensures schedules and budgets are met according to...area. + May act as commercial technology special project lead on assigned accounts. + Will support billing for… more
- Cardinal Health (Albany, NY)
- **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer ... through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to… more
- Carrier (East Syracuse, NY)
- …via telephone and e-mail to build strong business relationships; ensure a positive customer experience . + Communicate customer facing issues to management ... technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that...Diploma or GED. + Minimum of 3 years of customer service experience in a call center… more
- Celestica (New York, NY)
- …team of one or more global program managers or directors for a large strategic customer , or customer group. The Global Accounts General Manager 1 has the ... concerns are dealt with and should ensure that any customer escalations are held at his/her level. Additionally, this...of internal and external customers. + Ability to effectively lead and motivate a diverse group of employees to… more
- IBM (New York, NY)
- **Introduction** A Customer Success Manager Architect (CSM) focused on Artificial Intelligence (AI) in IBM means a career where you're helping clients fully realize ... to invest in IBM's products and services. **Your role and responsibilities** The Customer Success Manager AI role in IBM has unique attributes. In addition to… more