- TD Bank (New York, NY)
- …our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all colleagues, no matter ... scaling compliance programs. This critical role reports to the lead Governance Program Management Senior Manager and will ...on our strategy, we are innovating to enhance the customer experience and build capabilities to shape… more
- Mastercard (Harrison, NY)
- …combines deep product expertise and partner management excellence to deliver industry leading customer experiences. In this role, you will lead the development, ... realize their greatest potential._ **Title and Summary** Director, Global Dining Experience (Cardholder Services) Director, Global Dining Experience Cardholder… more
- iCIMS (Albany, NY)
- …performance optimization efforts + Establish metrics-driven culture with focus on customer impact measurements **Qualifications** **Leadership Experience ** + 15+ ... Experience leading teams through high-stakes incident response and customer escalations + Strong organizational skills with ability to influence cross-functional… more
- Sallie Mae (New York, NY)
- …This is a high-impact role at the intersection of technology, data, and customer experience -ideal for a product leader who thrives in complex environments ... BI, Looker) to monitor product performance and communicate insights. + Experience building and optimizing customer -facing digital products, in collaboration… more
- Highmark Health (Albany, NY)
- …product requirements, user stories, and acceptance criteria, ensuring alignment with experience strategy, business objectives, and customer needs. + Manage ... industry standards. + Other duties as assigned or requested. ** EXPERIENCE ** **Required** + 7 years of experience ...health system landscape, including regulatory requirements, market dynamics, and customer behavior + Ability to lead and… more
- Amazon (New York, NY)
- …engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong ... high performing teams of consultants with superior technical depth, and outstanding customer relationship skills. Lead and support a regional management team… more
- Deloitte (New York, NY)
- …policies and procedures and drive continuous improvement of governance practices. + Customer Experience Design + Oversee the design of operating models ... will drive strategic business transformation programs, architect effective governance structures, lead the implementation of new capabilities on a global scale, and… more
- JPMorgan Chase (New York, NY)
- …As a core leader, you are responsible for acting as the voice of the customer - in this case our developers, both internal and external, and developing platforms ... + Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap;...Qualifications, Skills and Capabilities** : + 5+ years of experience or equivalent expertise in product management or a… more
- Compass Group, North America (New York, NY)
- …a career where you can flourish._ **Job Summary** Community Manager/Guest Experience Coordinator is responsible for establishing a warm, welcoming, and professional ... for delivering the highest standards in service and consistently maintaining customer satisfaction, ensuring the space is optimized and running smoothly.… more
- Fiserv (New York, NY)
- …interaction with cross functional internal teams and clients to identify and lead product strategy and development, partnering with technical teams to identify and ... are looking for a dedicated AI Product Manager to lead the development of our next generation of data...effectively across teams to launch products that are innovative, customer and user-centric, and commercially viable. + Responsible for… more