- Bristol Myers Squibb (Roanoke, VA)
- …to prioritize accounts and develop strategies for key accounts. + Ensure continues customer experience improvement + Lead financial and program planning ... to coach TASs in core competencies: (eg, scientific agility, customer experience , patient centricity and mindset, digital...at using digital tools. Teamwork/Enterprise mindset + Ability to lead across the matrix. + Strong business acumen to… more
- Qualtrics (Reston, VA)
- …client account strategy + Develop cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty ... to deliver actionable, scalable recommendations that improve the end to end customer experience for customers + Develop critical customer relationship and… more
- Crate & Barrel (Mclean, VA)
- …for advancement on the sales team. A day in the life as a Team Leader, Customer Experience & Outreach + Lead designated functional team and manage associate ... mindset to join our team as a Team Leader, Customer Experience & Outreach Your upbeat attitude...of the Assistant Store Leader, Design & Trade you lead your team to meet daily sales goals -… more
- Capital One (Mclean, VA)
- …tools + **Strategy** - Shape the strategy for Capital One's customer experience platform + **Horizontals** - Lead problem solving and seamless delivery for ... complementary domains, each responsible for a specific portion of the customer experience within Capital One's digital ecosystem. Descriptions of each of these… more
- Amazon (Vienna, VA)
- …customer issues, where appropriate. - Contribute to continuous improvement of the customer experience and operations by participating in the development of ... availability Tuesday-Saturday between 8:45am and 3:15pm._ As a Retail Lead Associate, you will be the face of Amazon...to be at the heart of where innovation meets customer obsession? Customer Experience Operations… more
- NVR (Reston, VA)
- … experience in customer service + 1 - 2 years of lead or supervisory experience , preferably within customer service + Strong organizational ... Customer Care Team Lead Job Category Customer Service Market Location VA - Northern Virginia Location VA - Reston Apply Now… more
- Amazon (Arlington, VA)
- …broad stakeholder groups? Strategic Customer Engagements (SCE) is seeking a senior Deal Lead to drive engagement and lead the various critical phases of the ... will possess a deal strategist and negotiator background, and experience in technology sales with customers and partners, and...on the competitive situation, create an actionable strategy, and lead engagement with the customer . Structure: You… more
- Wolters Kluwer (Richmond, VA)
- …systems. + ** Customer Advocacy Expert:** Leading advocacy for customer experience enhancements. + **Executive Collaboration:** High-level collaboration with ... **About the Role:** As a Customer Success Lead , you will be...feedback. + Collaborate with C-suite executives to refine overall customer experience strategy. + Maintain and enhance… more
- Burlington (Lynchburg, VA)
- …retail, and you thrive in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service ... and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead ...and customer feedback surveys by maintaining a customer -first focus and delivering a consistently great experience… more
- Amazon (Arlington, VA)
- …associated with installations, break/fix, and retrieval activities, thereby enabling an optimized customer experience , through a focus on the following key ... the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and...capabilities for our customers. Key job responsibilities As a Customer Operations Lead , you will lead… more