- Amazon (Herndon, VA)
- …Applications Development in a distributed systems environment - Internal enterprise or external customer -facing experience as a technical lead - Professional ... an opportunity to be the principal technical advisor and 'voice of the customer ' to organizations ranging from start-ups to Fortune 500 enterprises. The TAM role… more
- Dominion Energy (Richmond, VA)
- Training Specialist - DEV Customer Experience Dominion Energy is committed to providing reliable, affordable, and increasingly clean energy that powers our ... service colleagues, preparing them to deliver an outstanding customer experience on behalf of Dominion Energy....management and organizational skills. + Ability to train and lead others. + Ability to process information and questions… more
- Amazon (Arlington, VA)
- …and analytical know-how, strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and ... skills are essential. The ideal candidate will leverage extensive project management experience , combined with deep analytical capabilities and a keen sense of… more
- The Hertz Corporation (Richmond, VA)
- …creates loyalty at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection ... Do:** 1. Contact Center Leadership - Operations, Revenue, and Experience You will own / lead omni-channel...You'll Work With:** You'll report to the VP of Customer Experience and work closely with leaders… more
- Google (Reston, VA)
- … in a Technical Sales Engineering role in a cloud computing environment or equivalent experience in a customer facing technical/engineering role. + 10 years of ... business infrastructure and compliant processes needed for this particular customer set. + Experience in customer...Learn more about benefits at Google . **Responsibilities:** + Lead a team of Customer Engineers and… more
- Amazon (Arlington, VA)
- … customer architecture, implementations, and/or solutions - Internal enterprise or external customer -facing experience as a technical lead - Professional ... be the principal technical advisor and 'voice of the customer ' to organizations ranging from start-ups to Fortune 500...or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience… more
- Proofpoint (Reston, VA)
- …little or no direction, and above all a passion for ensuring a world class customer experience . **Your day-to-day** + Guide customers through each phase of their ... equivalent + 5 to 10+ years of industry leadership experience in a customer success, sales engineer,...your team + Ability to identify company needs for customer initiatives and lead those initiatives across… more
- Coinbase (Richmond, VA)
- …skills you will play a crucial role ensuring we deliver an outstanding high value customer experience globally. *What you'll be doing (ie. job duties):* * ... expected and fully supported. As a Supervisor for the Customer Success Team, you will lead a...and support initiatives aimed at streamlining operations and improving customer experience metrics. Achieve SLAs, productivity and… more
- Amazon (Arlington, VA)
- …on how to improve business input metrics that drive growth and improve end customer experience . Identify what is hindering growth, develop solutions, and test ... * Meeting with your Retail Category Manager to understand Category strategy and discuss your Customer (s) role in their strategy. * Lead a meeting with your … more
- DuPont (Richmond, VA)
- …(https://careers.dupont.com/us/en/whyjoinus) We are seeking an initiative-taking and skilled **GMP/ Customer Complaint Handling Specialist** to join our team. This ... for ensuring compliance with Good Manufacturing Practices (GMP) and managing customer complaints effectively. The ideal candidate will possess a diverse skill… more