- Amazon (Arlington, VA)
- …highly skilled and versatile Principal Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Mass Markets (VA)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital ... and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Lead capture efforts, pursuits, and solution architecture across multiple business… more
- Verint Systems, Inc. (Richmond, VA)
- …You'll be at the center of our efforts to reduce incidents, improve customer experience , and drive operational excellence. **Principal Duties and Essential ... + Experience with MS PowerBI, Tableau, Cognos, MicroStrategy + Experience writing customer -facing root case analysis (RCA) documentation + Bachelor's… more
- Highmark Health (Richmond, VA)
- …information gathering and risk assessments as-needed; documents and reports results. + Lead development of project plans to support risk assessment and decisioning ... teams, and third parties to execute cross-functional risk assurance projects. Lead the communication of assessment results and findings with multiple stakeholder… more
- Amazon (Arlington, VA)
- Description As an Operations Engineer, you will lead and manage the lifecycle of challenging cross-functional projects, developing and delivering the next generation ... of sortation and distribution solutions. You are a customer obsessed leader that will play an integral part...solutions to mitigate the impact from the issues. * Lead and coordinate all execution efforts in delivering systems… more
- UNUM (Richmond, VA)
- …and commitment to going above and beyond enable us to provide unmatched customer service. With more than 10,000 sales representatives and more than 1,000 home ... territory prospecting activity through call clinics, joint field work and effective lead tracking and follow-up with new sales managers and reps. Additionally, the… more
- Hilton (Mclean, VA)
- …of:** + Lead enterprise\-wide engineering initiatives including customer experience initiatives, sustainability programs, emergency response protocols, ... you will support the team in ensuring our guests receive a world\-class hospitality experience and that we remain a leader in our industry\. **What will I be… more
- Guidehouse (Mclean, VA)
- …a dynamic and experienced Director, Human Capital Shared Services, to lead our high-volume, high-impact Human Capital Operations and Project Management function. ... to employees, managers, executives, and HC colleagues across the organization. + Lead the design, implementation, and continuous improvement of HR delivery models,… more
- General Dynamics Information Technology (Falls Church, VA)
- …Architect **Skills:** Architecture Governance,Information Technology Consulting,IT Innovation,Solutions Management ** Experience :** 8 + years of related experience ... AWS DevSecOps solution builder that has a passion to help Public Sector customer innovate and leverage cloud based application modernization frameworks? Do you have… more
- UIC Government Services and the Bowhead Family of Companies (Arlington, VA)
- …least 5 years' experience , with at least 2 years of supervisory/ lead experience required, including financial management and admin activities experience ... budget of this contract. They will be required to lead and guide the work of the administrative staff...as a point of contact for the client or customer . **Responsibilities** Job duties will include, but not be… more