- Walmart (Sunnyvale, CA)
- …short-term context and long-term memory for personalization + Define strategies for building , storing, and evolving customer profiles as persistent memory for ... Walmart's Next Gen Commerce team is redefining how customers shop by building intelligent, conversational agents that go beyond answering questions, they initiate… more
- Highmark Health (Sacramento, CA)
- …product requirements, user stories, and acceptance criteria, ensuring alignment with experience strategy, business objectives, and customer needs. + Manage ... growth + Knowledge of software development lifecycle, from planning to delivery + Experience developing business cases, and building ROI for programs from… more
- Intuit (San Diego, CA)
- …a proven track record of driving significant customer and business impact. + Experience building and leading a PM team (2+ years management experience ) ... objectives. + Partnering cross-functionally to deliver experience improvements and customer and financial targets. + Building a high-performance team and… more
- Amazon (Santa Monica, CA)
- …engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong ... customer needs. This role will be responsible for building and leading the ISV ProServe NAMER CST team....teams of consultants with superior technical depth, and outstanding customer relationship skills. Lead and support a… more
- Walmart (Sunnyvale, CA)
- …of playing a technical leadership role that will shape the future of the customer service experience at Walmart's scale? If you possess exceptional technical ... for you. As a Distinguished Software Engineer with the Customer Care Technology team, you will define and drive...bring:** + At least 12+ years of software engineering experience in building highly available systems. +… more
- Deloitte (Los Angeles, CA)
- …policies and procedures and drive continuous improvement of governance practices. + Customer Experience Design + Oversee the design of operating models ... will drive strategic business transformation programs, architect effective governance structures, lead the implementation of new capabilities on a global scale, and… more
- Amazon (San Francisco, CA)
- …strategies that influence leadership decisions at the organizational level - Experience managing programs across cross functional teams, building processes ... Description Are you a customer -obsessed builder with a passion for helping customers...cloud provider of choice for customers? Do you love building new strategic and data-driven businesses? Join the Generative… more
- Amazon (San Francisco, CA)
- …our efforts to provide strategic guidance for service teams consuming, contributing, and building with open source software. As the leader of Open Source Strategy & ... the open source community and developers. Key job responsibilities Lead and develop a team responsible for defining and...Oversee the delivery of guidance for service teams consuming, building with, or contributing to open source software. Provide… more
- Intuit (Mountain View, CA)
- …driving this transformation - defining a roadmap and building innovative Lead -to-Cash capabilities to power Intuit's entire customer life-cycle from new ... we expand our product offerings to win with mid-market customers, we are building out acomplementary Lead -to-Cash process that streamlines our sales motions and… more
- Genentech (South San Francisco, CA)
- …loop between engagement actions and outcomes, enhancing personalization strategies and optimize customer experience . + Lead omnichannel campaign measurement, ... beyond delivering analytics and actionable insights - it includes owning, building , and scaling analytics products through close partnership with the Informatics… more