- Univision Communications, Inc (Miami, FL)
- …exceptional service quality and leveraging insights from support interactions to improve customer experience .* Develop and execute CRM programs that leverage ... best-in-class talent. We are seeking a VP, Marketing - Customer Lifecycle, to lead our customer...ABOUT YOU: You are a strategic and hands-on marketing leader who excels at turning customer insights… more
- The Hertz Corporation (Estero, FL)
- …creates loyalty at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection ... Do:** 1. Contact Center Leadership - Operations, Revenue, and Experience You will own / lead omni-channel...You'll Work With:** You'll report to the VP of Customer Experience and work closely with leaders… more
- Oracle (Tallahassee, FL)
- … customer satisfaction, service level attainment and incremental revenue growth. The Customer Success Manager oversees customer experience through the ... accounts with a focus on continuous improvements to customer utilization and experience , facilitating contract renewals,...participating in key initiatives, be a part of or lead the building of CS tools and enablers, mentoring… more
- Percepta (Melbourne, FL)
- …company's behalf. You will continuously look for ways to add value to the customer experience and promote brand loyalty. **About Percepta** Established in 2000 ... within the inquiry and concern resolution processes. + Relay customer service problems to the Team Leader ...is required + A minimum of one year of experience in customer service and/or sales is… more
- Merck (Fort Lauderdale, FL)
- …effectively with extended "in-scope" customer team to ensure a consistent customer experience across our Company's divisions and functional areas; ensure ... Business Management, Business Model Development, Business Opportunities, Client Communication, Customer Contact Management, Customer Experience Design,… more
- Pegasystems (Tampa, FL)
- …trusted advisor relationships with client stakeholders, including contact center leaders, customer experience executives, and operations managers + Contribute to ... Service industry, with demonstrated knowledge of contact center operations, customer experience management, service delivery models, and industry best… more
- Concentrix (Tallahassee, FL)
- …world providing market leading technology and insights to modernize and simplify the customer experience . Within our professional services team, you will deliver ... paid time off and holidays and paid learning days. At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of… more
- Walgreens (Port Saint Lucie, FL)
- **Job Description:** + Models and delivers a distinctive and delightful customer experience . + Registers sales on assigned cash register, provides customers with ... courteous, fair, friendly, and efficient checkout service. ** Customer Experience ** + Engages customers and patients...directed by store manager or communicated by the shift leader . + Implements Company asset protection procedures to identify… more
- Walgreens (Orlando, FL)
- **Job Description:** + Models and delivers a distinctive and delightful customer experience . + Registers sales on assigned cash register, provides customers with ... to obtain patient and drug information and process prescriptions. ** Customer Experience ** + Engages customers and patients...directed by store manager or communicated by the shift leader . + Performs duties as assigned by Pharmacy Manager,… more
- American Express (Sunrise, FL)
- …service._** As a brand built on going above and beyond to provide the best customer experience , having the most exceptional colleagues is paramount. As the face ... many opportunities to learn new skills, develop as a leader , and grow your career. Here, your voice and...Meaningful, rewarding work performed with integrity, utilizing your skills, experience , and passion for customer service to… more