- Percepta (Melbourne, FL)
- …ensure customer loyalty. **During a Typical Day, You'll** + Provide an exceptional customer experience with a focus on building a relationship of trust and ... enthusiasm, while guiding the customer from website to pre-buy experience . This...required for special events + Actively listen to the customer while controlling the interaction to lead … more
- Genentech (Jacksonville, FL)
- …+ Define and champion the long-term strategic vision for the region and customer experience , focusing on improving healthcare value. + Oversee regional business ... and acting as a critical escalation point for urgent customer issues. + Lead and manage internal...and commercial insight developed through a combination of industry experience , MBA or similar postgraduate degree preferred + 15+… more
- Cornerstone onDemand (Jacksonville, FL)
- …(eg AI-based automation, omnichannel communications, Self-service knowledge bases, CRM and Customer experience analytics) + **White Glove & Proactive Support:** ... **About the Role:** As a Senior Customer Support Manager, you will lead ...role aligned experience required. + 6+ years experience in customer support/operations roles, with at… more
- Abbott (Lake Mary, FL)
- …(ARDx) Division. GBS has a global accountability to deliver an exceptional customer experience and create business value through compliance, standardization and ... Abbott is a global healthcare leader that helps people live more fully at...and encouraged to develop themselves. **The Opportunity** The International Customer Service Operations Specialist is responsible for a variety… more
- ServiceNow, Inc. (Orlando, FL)
- …senior-level business executives and customers to provide a seamless delivery and customer experience . + Provide and communicate status, risks, and necessary ... to today - ServiceNow stands as a global market leader , bringing innovative AI-enhanced technology to over 8,100 customers,...organization implementing large scale projects. + 8+ years in Customer Engagement roles. + Prior experience with… more
- American Airlines (Orlando, FL)
- …+ This job is a member of the Hubs & Gateways Team within the Customer Experience Division. + Responsible for the management of employees dedicated to ... through quality control measurements including call observations, complaints, compliments and customer experience feedback + Interacts well with airport… more
- DriveTime (Jacksonville, FL)
- …Known as, Your Next Destination)** This is not your typical sales role. As a ** Customer Experience Guide** , you are at the center of driving dealership ... **Achieve and exceed sales targets** while delivering an iconic customer experience that keeps buyers coming back....+ Take ownership of the **entire sales cycle** -from lead follow-up and virtual engagement to test drives, paperwork,… more
- Pegasystems (West Palm Beach, FL)
- …**Who You Are:** + Comfortable dealing with senior executives in marketing, retention, customer experience , (digital) channels, data and analytics, customer ... Customer Engagement Sales Specialist Job Category: Sales Location:...organizations as reference-able clients. You will be a thought leader , a true partner and a collaborator with clients… more
- Capgemini (Pensacola, FL)
- …the following: software support; hardware support; Installation and Implementation setup, Customer Experience , technical documentation; and/or instructions in a ... **About Capgemini** Capgemini is a global leader in consulting, digital transformation, technology and engineering...a 24/7 environment if and when needed. *Provide phone-based customer technical support for client devices (hardware and the… more
- Raising Cane's (Orlando, FL)
- …part of our team, Customer Service Associates impact all areas of the customer experience . As the name suggests, your main priority is to provide great ... shifts and everything in between. Whether you have previous experience as a customer service associate, retail...service associate, retail team member, cashier, restaurant server, kitchen lead , cook, prep cook, drive-thru cashier or any other… more