- Highmark Health (Tallahassee, FL)
- …CRM systems and technologies. + Understanding of marketing technology, data strategy, and customer experience best practices. + Experience in campaign ... campaign management, and CRM marketing. + 5 years of experience in designing and executing customer journeys across email, SMS, mobile apps, and web channels.… more
- Mass Markets (FL)
- … experience in a call center or customer service environment. + Proven experience in a supervisory or team lead role. + Strong understanding of key ... We are looking for a motivated and results-driven Team Leader to oversee a team of call center agents....Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer … more
- Citigroup (Jacksonville, FL)
- …designing our digital architecture and ensuring our platforms provide a first-class customer experience . We reimagine client and partner experiences to deliver ... Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160...and as the Production Management Operations & Strategic Data Lead Analyst, you will manage critical initiatives that drive… more
- Walgreens (Fort Walton Beach, FL)
- …as requested to cash registers. + Models and delivers a distinctive and delightful customer experience . ** Customer Experience ** + Engages customers and ... services. Resolves customer issues and answers questions to ensure a positive customer experience . + Models and shares customer service best practices… more
- Walgreens (Miami, FL)
- …as requested to cash registers. Models and delivers a distinctive and delightful customer experience . Job Responsibilities: ** Customer Experience ** + ... issues and answers questions to ensure a positive customer experience . + Models and shares ... complaints to management. **Job ID:** 1667646BR **Title:** Shift Lead **Company Indicator:** Walgreens **Employment Type:** Flexible hours **Job… more
- TD Bank (Fort Lauderdale, FL)
- …the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all ... our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether… more
- TD Bank (Jacksonville, FL)
- …the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all ... our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether… more
- Carrier (Palm Beach Gardens, FL)
- …Serve (DSS) Center of Excellence (COE) team is enabling higher digital customer experience capabilities throughout the enterprise. Through centralized investment ... Carrier Global Corporation, a global leader in intelligent climate and energy solutions, is...technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that… more
- TD Bank (Fort Lauderdale, FL)
- …the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all ... **Line of Business:** Technology Solutions **Job Description:** The Technology Lead II provides Technology Delivery leadership to small or...on our strategy, we are innovating to enhance the customer experience and build capabilities to shape… more
- Fifth Third Bank, NA (Tampa, FL)
- …customers and colleagues and ensures that actions and behaviors drive a positive customer experience . While operating within the Bank's risk appetite, achieves ... reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer Experience : * Deepen relationships and treat...in decision-making and problem resolution. * Act as a leader and a resource for both customers and platform… more