- Capital One (New York, NY)
- …will also take on other projects in the digital platform space, supporting customer experience and front end platform teams. **General Responsibilities:** + ... Business Manager - Experience Platform Analytics (XPA) As a Business Analysis...central responsibility is to own and build insights from customer sentiment data: you will partner with product &… more
- LiveRamp (New York, NY)
- …owning action items and deliverables, and orchestrating the end-to-end engagement with customer stakeholders and key partners. + Lead technology implementations, ... and informing product enhancements **About you:** + 3-5 years of project management experience OR experience in customer -facing roles, such as… more
- Medtronic (New York, NY)
- …confidence with Touch Surgery Ecosystem technology and drive commercial results + Lead customer business reviews - engage with clinical and administrative ... helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in...years of relevant experience . + Previous minimum experience of 4 years in customer success,… more
- Microsoft Corporation (New York, NY)
- … objectives and Microsoft's portfolio. - You will promote organizational and customer success strategies. - You will lead program planning, prioritization, ... You will proactively surface value, which in turn will lead to a high retention rate on customer...years customer success, solution delivery, practice management, customer -facing consulting, or portfolio management experience +… more
- OneMain Financial (New York, NY)
- …best practices in contact center technology, omnichannel communication, and customer experience . + Build, mentor, and lead a high-performing team of product ... team is focused on developing innovative financial products and transforming the customer experience . Our digital strategy involves building products and… more
- M&T Bank (Buffalo, NY)
- …Growth Marketing team is seeking a highly motivated and experienced senior manager to lead the Customer Engagement & Retention Marketing team. This role is ... 11 years of higher education and relevant experience ) 2 years managerial experience Proven experience in customer engagement, retention, or lifecycle… more
- JPMorgan Chase (New York, NY)
- …only visually appealing but also accessible and user-friendly, enhancing the overall customer experience . The Treasury Insights team creates analytics products ... Shape the future of user experience with strategic design initiatives that blend business...your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that… more
- Cisco (New York, NY)
- …and maintain strong relationships, both internally with Client Directors, Account Executives, Customer Experience leaders, and other Cisco stakeholders as well ... and your team possess the technical skills necessary to lead the industry. Lead Others: + Customer -First Outlook: Instill and uphold a customer -first… more
- Liberty Utilities (Newburgh, NY)
- …Operations, or a related field (or equivalent experience ). + Prior experience associated with market research and customer feedback programs, operational ... Manager, Voice of the Customer Insights LU Service Corp. Joplin, MO, US,...for business transformation, technology adoption, and workforce optimization. + Lead and mentor Analysts. + Work with cross-functional teams… more
- Bloomberg (New York, NY)
- …interest in Finance and / or Technology - Desire to develop skills and experience in customer service in a fast-moving FinTech environment - Willingness to ... a sophisticated world. A global financial information and news leader that provides influential decision makers a critical edge...career within Bloomberg We'd love to see: - Work experience in a client/ customer facing role -… more