- Pfizer (New York, NY)
- …excellence and to accelerate adoption of new marketing and data resources. + Lead Customer Communications team with several key responsibilities: Lead ... and communications strategies, for internal and external audiences. The leader is also the Business Operations lead ...of new technologies and digital capabilities to transform the customer experience . + Collaborate with US Commercial… more
- Robert Half The Creative Group (New York, NY)
- …to attend conferences, client meetings, and company events. Requirements * Proven experience in customer success management or account management, preferably in ... Description We are looking for a dedicated Customer Success Manager to oversee and nurture a...to prioritize and address client needs. * Organize and lead Executive Business Reviews to assess progress and reinforce… more
- RELX INC (New York, NY)
- …institutional channels by adapting journey paths to varied needs. Requirements + Experience in customer lifecycle, retention, or CRM marketing, especially with ... that support researchers worldwide? About the team: A global leader in information and analytics, we help researchers and...partner for a better world. About the role: The Customer Lifecycle & Retention Marketing Manager will drive engagement… more
- Tractor Supply Company (Hamburg, NY)
- …with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience . The Team Leader is also responsible for ... Solutions. + Ask to Add Value & Appreciate the Customer . + The Team Leader is required...+ Resolve customer complaints/issues and ensure the customer has a Legendary shopping experience that… more
- Trinity Health (Syracuse, NY)
- …follow through and response. Orchestrates and meets the needs of their customer group. EDUCATION, TRAINING, EXPERIENCE , CERTIFICATION AND LICENSURE: Participates ... to who we say we are. POSITION SUMMARY: Services and maintains the needs of their customer service base. Receives and responds to inquiries and provides appropriate… more
- Rapid Response (Syracuse, NY)
- …Need: + Associate degree, equivalent Military, or 2+ years of relevant work experience in customer service + Proficient computer, written, and verbal skills ... Overnight Customer Service Representative Department: Customer Service...About Rapid Response Rapid Response Monitoring is a national leader in the monitoring of alarms and security systems.… more
- Coinbase (Albany, NY)
- …working at the intersection of product and support to transform the customer experience . We're hiring a Senior Program Lead , a pivotal role focused on ... connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide… more
- Sprinklr (NY)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences ... We are looking for a **Principal VOIP Engineer** to lead the architecture and technical direction of our next-...deliver next generation, unified engagement journeys that reimagine the customer experience . + Create a culture of… more
- US Bank (New York, NY)
- …senior leader role influences across many dimensions including sales, customer experience , technical delivery, operations, credit risk, marketing, analytics, ... implementation of US Bank's strategic priorities to achieve (1) an industry-leading customer experience , (2) sustained relationship, loan balance and market… more
- The ODP Corporation (Williamsville, NY)
- …satisfaction levels including coaching and training to associates to enhance the customer experience . + Supports community outreach initiatives to drive client/ ... Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer ...or equivalent education preferred + Minimum 1-3 years of experience in related field + Sales and/or Customer… more