- Ralliant (Albany, NY)
- …digital experiences that scale across brands and platforms? We're looking for a **Digital Customer Experience Architect** to lead the design and integration ... Architect and integrate digital platforms across Ecommerce, ERP, CRM, PIM, CMS, and customer data systems. + Lead the front-end evolution of BigCommerce Catalyst… more
- Michaels (Woodside, NY)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - QUEENS-WOODSIDE, NY Deliver a customer centric shopping experience by managing...by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to… more
- Tompkins Community Bank (Batavia, NY)
- …for answering escalated calls from all channels for all bank products utilizing experience and advanced knowledge to addresses complex customer inquiries and ... and ability to explain most complex matters to ensure customer satisfaction and retention. Mentors new team members and...and promotes commitment to providing a best in class experience for our internal and external customers + Maintain… more
- Cisco (New York, NY)
- …and customer success efforts as we seek to deliver the best possible customer experience . **Your Impact** Outcome Orientation - Serve as an integrated member ... in resolving technical problems found in products and solutions. Customer Engagement - Lead customer ...with customer stakeholders to ensure a best-in-class customer experience . **Minimum Qualifications** Experience :… more
- Latham, The Pool Company (Latham, NY)
- …key areas, Customer onboarding, Customer Success and Retention, Improving Customer Experience , Inside sales activities. + Collaborate with the sales ... difference? A little about the position: Job Summary The Customer Success Lead will ensure our customers...customer support to provide recommendations to enhance the customer experience . + Assess customer… more
- TD Bank (New York, NY)
- …the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all ... **Preferred Skills:** + Financial services background preferred + Team lead experience preferred + Thorough analysis and...on our strategy, we are innovating to enhance the customer experience and build capabilities to shape… more
- TD Bank (New York, NY)
- …the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all ... **Preferred Skills:** + Financial services background preferred + Team lead experience preferred + Thorough analysis and...on our strategy, we are innovating to enhance the customer experience and build capabilities to shape… more
- Merck (Albany, NY)
- …that works collaboratively with other field-based employees such as the Vaccine Key Customer Leader (VKCL), Vaccine Medical Affairs Leader (VMAL), Region ... Management, Business Management, Business Opportunities, Business Performance Management, Business Reviews, Customer Accounts, Customer Experience Design, … more
- Coinbase (Albany, NY)
- …skills you will play a crucial role ensuring we deliver an outstanding high value customer experience globally. *What you'll be doing (ie. job duties):* * ... expected and fully supported. As a Supervisor for the Customer Success Team, you will lead a...and support initiatives aimed at streamlining operations and improving customer experience metrics. Achieve SLAs, productivity and… more
- Google (New York, NY)
- …in-person. + Deliver against assigned goals while prioritizing and delivering an excellent customer experience to Google's advertisers. Google is proud to be an ... **Minimum qualifications:** + Bachelor's degree or equivalent practical experience . + 2 years of experience ...sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with… more