- Amazon (New York, NY)
- … adoption and ensure satisfaction by delivering solutions that emphasize a simple and intuitive customer experience . A day in the life You are managing the tools ... * Support a global user base by serving as lead resolver for tickets opened by users covering a... implementing and configuring Pardot. * Passionate about the customer , whose experience with Amazon depends on… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …documentation + Coordinates with staff to ensure consistent policy and procedures and customer experience across regions. + Facilitates adherence to unit Service ... opportunities. All Levels + LPN, Medical Assistant, Health Plan customer service or claims processor experience with...to escalate to management + Demonstrates an ability to lead committee activity Level III (in addition to Level… more
- Nestle (New York, NY)
- …our management team with open/closing duties, driving sales and creating an exceptional customer experience to ensure our store runs smoothly. + Customer ... connections, gain a deep understanding of key metrics, and lead by example to make a lasting impact. **WHAT'S.../Hospitality Obsessed: You will be a customer experience host and create a House of Hospitality store… more
- Verint Systems, Inc. (Albany, NY)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... departments such as Pre-Sales, Channels, Sales Operations, Product House, and Customer Support to name a few. **Principal Duties and Essential Responsibilities:**… more
- Tractor Supply Company (Arcade, NY)
- …FAST Team Member will interact with customers and team members, while delivering a Legendary Customer Experience . _Do you love the life out here and want to ... & Appreciate the Customer . + Ensure the customer has a Legendary shopping experience that...which is why we empower our Team Members to lead balanced lives through our benefits and total rewards… more
- JPMorgan Chase (New York, NY)
- …of curiosity and interest in how Offers & Shopping and Experiences can enhance customer engagement or customer experience (CX), especially within the ... ventures to ensure their continued success. Second, you will lead initiatives around the strategic development of the Chase...financial services space + Strong interest in enhancing customer engagement and customer experience … more
- Tractor Supply Company (Granville, NY)
- …supporting selling initiatives, and performing assigned tasks, while delivering a Legendary Customer Experience . The TM Receiver is also responsible for ... as established by Tractor Supply Company. + Ensure the customer has a Legendary shopping experience that...which is why we empower our Team Members to lead balanced lives through our benefits and total rewards… more
- CAI (Albany, NY)
- …+ Recommend procedure modifications or improvements + Drive positive results in Customer Experience through timely responses and professional interaction + ... May perform other job duties as directed by Team Lead or Service Delivery Leader **What You'll...Leader **What You'll Need** Required: + 6-12 months' experience in a Service Desk role and/ortechnical supportrole +… more
- Walmart (Latham, NY)
- …experience including operating front-end equipment (for example, cash register) AND 6 months customer service experience Must be 18 years of age or older ... teams by using and sharing resources information and tools determining customer needs and business priorities coordinating and executing work assignments providing… more
- JPMorgan Chase (New York, NY)
- …and drive satisfaction through delightful digital interactions. Join our team to lead customer -centric design projects that transform user experiences. As a ... our growing digital design project work across Design and Customer Experience (DCE). Your role requires an...and team capacity management. + Partner closely with Design Lead , Product Owners, Tech Leads, and Scrum Masters on… more