- Comcast (New York, NY)
- …Operating Principles; make them the guidelines for how you do your job. + Own the customer experience think and act in ways that put our customers first, give ... platform challenges. **Who You Are** + 3+ years of experience in a customer -facing role within advertising...a culture of inclusion in how you work and lead . + Do what's right for each other, our… more
- SHI (Albany, NY)
- …with their Cisco environment and renewals, drive adoption, and ensuring a positive customer experience with SHI. **Role Description** + Executing against given ... relationships with key SHI customers to ensure a positive customer experience . + Working with SHI sales...issues, position services, and track service engagements + Take lead and execute on tracking customer `s true-forwards… more
- The Hertz Corporation (White Plains, NY)
- …sales methods and processes + Resolves customer issues, ensuring a positive customer experience + Pro-actively drive the sales process that leads to the ... Customer Operations Manager** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader...company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations. Car… more
- WestRock Company (Deer Park, NY)
- …skills to complete a task or achieve a common goal and ensure a great customer experience . * Demonstrates an interest, willingness, and drive to learn new ... succeed: * High School diploma or GED (Preferred Associate/bachelor\u2019s degree) * Customer service or related work experience in manufacturing environment or… more
- Pegasystems (New York, NY)
- …Approach:** Build trusted advisor relationships with senior stakeholders in marketing, customer experience , digital channels, analytics, and value management. + ... digital transformation. + Comfortable engaging with senior executives in marketing, retention, customer experience , digital channels, and analytics. + Able to… more
- Persado (New York, NY)
- …including: + Identify opportunities for process or product improvements to improve customer experience and outcomes + Platform analytics (ex: Google Analytics, ... engagement and adoption of Persado, serving as the lead day to day contact for Fourtune 500 Enterprise...team player and flexible. + 6-8 years of relevant experience in Customer Success, Program Management, or… more
- Mastercard (Harrison, NY)
- …and customer satisfaction. * Continuously seek opportunities to optimize customer experience and performance through tailored strategies and actionable ... just leading but redefining the world of payments. Role: Lead strategic initiatives to enhance issuer performance, strengthen fraud...recommendations. All About You: * Proven experience in issuer card operations, customer relationship… more
- Cornerstone onDemand (New York, NY)
- …(eg AI-based automation, omnichannel communications, Self-service knowledge bases, CRM and Customer experience analytics) + **White Glove & Proactive Support:** ... **About the Role:** As a Senior Customer Support Manager, you will lead ...role aligned experience required. + 6+ years experience in customer support/operations roles, with at… more
- Kohl's (Brooklyn, NY)
- …associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service + Meet or ... will be the expert in point of sale and customer services, providing direction and working alongside associates to...workload demands when assigned by a store executive as leader on duty + Use key performance indicators (KPIs)… more
- DoorDash (New York, NY)
- …strategic engagement initiatives, and by collaborating cross-functionally to enhance the customer experience . + Capacity & Resource Planning. Monitor incoming ... success platforms to track performance and manage relationships. + You have 5+ years experience in Customer Success, Account Management, or a related customer… more