- Capital One (New York, NY)
- …+ Translate complex AI/ML research into tangible business outcomes, improving customer experience through real-time, intelligent digital assistance, by ... Senior Director, Data Science - Customer Core Specialist Models Data is at the...skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making. As an… more
- Robert Half Office Team (New York, NY)
- …ensure resources are effectively allocated. * Implement strategies to enhance the overall customer experience and service quality. * Monitor and analyze key ... York, New York, and offers an exciting opportunity to lead a team focused on delivering exceptional service. The...with company policies and industry standards. Requirements * Proven experience in customer service management, preferably in… more
- Rochester Institute of Technology (Rochester, NY)
- …that foster an environment of innovation and continuous improvement to provide outstanding customer experience to all who interact with our front office. + ... degree in business, communications, or other applicable major + 4+ years' experience + Proven customer -centric focus; ability to influence culture, drive… more
- Raising Cane's (New York, NY)
- …part of our team, Customer Service Associates impact all areas of the customer experience . As the name suggests, your main priority is to provide great ... shifts and everything in between. Whether you have previous experience as a customer service associate, retail...service associate, retail team member, cashier, restaurant server, kitchen lead , cook, prep cook, drive-thru cashier or any other… more
- Persado (New York, NY)
- …of escalation Identify opportunities for process or product improvements to improve customer experience and outcomes + Use creative problem-solving to manage ... account to identify and plan campaign opportunities + Lead weekly or semi-monthly status calls and other ad...quarter) What You Bring + 3-6 years of relevant experience as a Customer Success Manager, Account… more
- Gerber Collision & Glass (East Syracuse, NY)
- …Veterans. Job Description: The CSR is responsible for providing an exceptional customer experience . They manage working relationships with customers and ... an auto body or similar work environment including previous customer service experience . Required Skills/Abilities + Ability...offers the comprehensive benefits you expect from an industry leader , including: + Annual Paid Time Off (PTO) plans… more
- The Hertz Corporation (Albany, NY)
- This role is a corporate position responsible for supporting the Customer Experience team who develops robust reporting and data driven insights to fuel ... Day in the Life:** A typical day for a customer insights senior analyst involves constructing reports, building tableau...starting salary for this role is $75K-80K; commensurate with experience . **What You'll Do:** + The role primarily consists… more
- Justworks (New York, NY)
- …If this sounds like you, you'll fit right in. Who You Are As an experienced leader on our Customer Support team, you will be responsible for guiding your team ... Your Success Profile What You Will Work On + Lead a team of Customer Support Benefits...resolving customer critical moments and turning a customer 's negative experience into a positive one… more
- Intuit (New York, NY)
- …is considered a plus. Equivalent experience will be considered. **How you will lead ** The Senior Staff Product Manager for Customer Support will be tasked ... engagement and retention. You will be a thought leader in customer support, extending your influence...functions to ensure a top-notch customer support experience across all organizational lines. + Lead … more
- Cardinal Health (Albany, NY)
- …the day to address customer 's concerns + Consults with Supervisor or Team Lead on complex and unusual problems + Adhere to business processes to ensure all work ... working with order placement systems and tools preferred + Customer service experience in prior healthcare industry preferred + Root cause analysis … more