- Verint Systems, Inc. (Albany, NY)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... solutions and serves as a subject matter expertise for customer implementation and cloud platform support. The Senior Software...the right work is being done, work with Team Lead to know that product qualities like, unit tests,… more
- Republic Services (Beacon, NY)
- …+ Prior supervisory experience . + Commercial driver's license. + Equipment maintenance experience . + Good customer services skills to meet and exceed ... POSITION SUMMARY: Reporting to an Operations Supervisor or Manager, the Shift Lead , Material Recycling Facility (MRF) is responsible for providing direction to… more
- Monroe Tractor (Binghamton, NY)
- …focus on achieving budgetary targets, driving growth, and delivering an exceptional customer experience . This on-site leadership role requires a strategic ... construction equipment and agricultural equipment dealer with over 70 years of experience servicing the northeastern US. With 18 locations throughout New York,… more
- Amazon (New York, NY)
- …millions of customers? Do you love to innovate at the intersection of customer experience , deep learning, and high-scale machine-learning systems? If so, Amazon ... auction. We are seeking an Applied Science Manager to lead our SP OffSearch Sourcing team. This role is...scientists and software engineers, fostering a culture of innovation, customer obsession, and technical excellence - Define and execute… more
- H&R Block (Johnstown, NY)
- …+ Execute and hold all tax office associates accountable to the client service experience , with escalation to the Multi-Unit Team Leader and District General ... Leader and District General Manager as necessary + Lead the office from the front desk, providing phone...essential information to office associates Your Expertise + Prior experience working in customer service or similar… more
- Guidehouse (New York, NY)
- …Patient Services Program Blueprints and detailed program designs, including defining the desired customer and customer experience , the mix of programs and ... in non- client related firm- building activities as a leader in the firm. Common projects include: + Develop...and identify novel ways to address persistent patient and customer challenges + Advise client partners on the optimal… more
- YMCA of Central New York (Baldwinsville, NY)
- … and Qualifications: + High School Diploma + Minimum two years of related experience customer service and staff supervision. + Within 30-days of employment, ... Job Title: Leader on Duty Reports To: Associate Executive Director...Under the supervision of the Associate Executive Director, the Leader on Duty will be responsible for the overall… more
- Sedgwick (Albany, NY)
- …industry. As an Inbound Customer Service Agent - Auto Insurance for the leader in electric vehicle sales, you will apply your auto insurance knowledge to handle ... & Casualty or Personal Lines License (required) with auto insurance experience + At least 1 year of customer service experience ; call center experience … more
- Leaffilter (Albany, NY)
- …industry. + Experience in customer service and/or sales. + Experience in lead generation, experiential marketing, and/or field canvassing. + ... assigned territory. + Manage a multi-team territory to generate customer lead generation. + Recruit, hire, train,...KPIs. + Performs other duties as assigned by supervisor. Experience and Minimum Qualifications: + High school diploma or… more
- Insight Global (New York, NY)
- …or system configurations - enough to manage and communicate with product/engineering teams Customer Experience Ensure your customers are set up to achieve their ... client implementations Exceptional client-facing communication: executive presence, ability to lead stakeholder calls Experience with SaaS configuration… more