- JPMorgan Chase (New York, NY)
- …management teams to research and solve issues or defects that impact our customer experience . **Required qualifications, capabilities, and skills** + 3+ years of ... to innovating payment services on key platforms. We aim to revolutionize customer experiences, streamline our business processes, and consistently strive for product… more
- Warner Bros. Discovery (New York, NY)
- …matter expertise in the payments domain to optimize payment processing, improve customer experience and unlock new revenue opportunities through new payment ... identify business opportunities, building a strategy and roadmap that drives innovation, enhances customer experience and stays ahead of market demands. + Own… more
- Fujifilm (Albany, NY)
- …to ensure maximum sales success, improved business processes and a positive customer experience . + Participates in training efforts with cross-functional teams. ... the Regional Director, Information Systems Sales' ability to effectively lead and partner with all members of the HCUS...Delivery and Marketing). + Drive a culture of superior customer experience within organization. + Participate in… more
- Amazon (New York, NY)
- …high exposure. Most importantly, you will have a direct impact on the customer experience of shoppers, advertisers, and brand-owners globally. Amazon Advertising ... want to buy. Key job responsibilities * Own and lead design work across the full product lifecycle, from...closely with product managers, engineers, and researchers to translate customer insights and business needs into intuitive, elegant design… more
- Tompkins Community Bank (Mount Kisco, NY)
- …exceptional service. Builds partnerships with Centers of Influence to enhance the customer experience and expand referral opportunities. + Communication: Fosters ... investment, banking, trust, and insurance professionals to deliver holistic client experience . The incumbent must demonstrate a proven ability to uncover client… more
- Comcast (New York, NY)
- …Operating Principles; make them the guidelines for how you do your job. + Own the customer experience think and act in ways that put our customers first, give ... foster an inclusive culture where all team members thrive. ** Experience ** + A minimum of 5-7 years of ...a way of working that brings more employee and customer feedback into the company by joining huddles, making… more
- Raymond James Financial, Inc. (New York, NY)
- …approach within established systems. Design and coordinate implementation of differentiating customer experience initiatives, tools, and processes. Ensure the ... Responsibilities: Lead implementation and performance of techniques, such as...and performance of techniques, such as voice of the customer initiatives, journey mapping, and qualitative touchpoint analysis, to… more
- Wolters Kluwer (New York, NY)
- …is top of mind for all program initiations, and that we always balance customer experience and WK Security risk and posture Strategic Program Management + ... Lead the group of GIS Project Managers to work on...the success of programs as well as increase the experience quality of changes programs in scope deliver + … more
- Amazon (New York, NY)
- … continuous improvement initiatives for site usability and conversion * Balance customer experience optimization with business objectives Basic Qualifications * ... experiences. Key job responsibilities * Set strategic vision and lead execution of site merchandising strategies * Build and...* Proven track record of implementing process improvements * Experience with customer journey analytics * Strong… more
- Datavant (Albany, NY)
- …in a fast-paced environment. **Bonus points if:** + Previous production/metric-based work experience . + In-person customer service experience . + Ability ... Datavant is a data platform company and the world's leader in health data exchange. Our vision is that...and providing customers with the highest quality product and customer service. Associate must at all times safeguard and… more