- Deloitte (New York, NY)
- …manner. Work as their technical lead and offer solutions as needed. + Lead customer project conference calls or interface with a project manager + Deliver ... as the Data Architect and subject matter expert for customer experience & marketing data solutions (eg...on projects like AdTech, MarTech, campaign automation, CRM, and lead -to-loyalty orchestration. Join us to drive impactful customer… more
- CVS Health (New York, NY)
- …You will lead the strategic development and execution of customer -focused experience strategies, marketing campaigns, and pilot programs in collaboration ... this mission, we are seeking dynamic leaders in marketing, customer experience , and service design who are...experience strategies that align with business objectives and customer needs. + Lead the strategic brief… more
- Amazon (New York, NY)
- …millions of customers? Do you love to innovate at the intersection of customer experience , deep learning, and high-scale machine-learning systems? If so, Amazon ... as deep learning and generative AI models to enhance customer experience , unlock incremental monetization, reduce cost...optimize ad load and placement to balance business and customer outcomes. This leader will oversee a… more
- JPMorgan Chase (New York, NY)
- …The role requires a visionary leader with deep expertise in hospitality, customer experience , and program management, as well as the ability to drive ... brand, customer experience , and business objectives....locations, driving continuous improvement in service delivery and guest experience . + Lead the program management function… more
- BlackRock (New York, NY)
- …AI to deliver proactive, predictive, and personalized client experiences at scale. + ** Customer Experience ** : Ensure clients achieve measurable outcomes and a ... our future growth to be delivered at scale. The leader will have experience in building global... and Qualifications:** + 15+ years of progressive leadership experience in Client Success, Customer Experience… more
- Capital One (New York, NY)
- …deployment pipeline lifecycle + Demonstrate excellent judgment with managing operational risk with customer experience + Set the vision and strategy that is ... Director, Product Management, Developer Experience - Deployment Experiences & Release Decisioning **Director,...One. This role advocates for the needs of the customer to inform the platform roadmap ensuring the capabilities… more
- DoorDash (New York, NY)
- …our complex ecosystem of consumers, dashers, and merchants. We enhance the DoorDash customer experience and boost customer satisfaction by streamlining ... building a high-scale product platform and directly shaping exceptional customer experiences. Our team powers the suite of applications...About the Role As the Engineering Manager for Teammate Experience , you will lead a talented and… more
- JPMorgan Chase (New York, NY)
- …conversational AI at Chase, ensuring that our solutions not only enhance customer experience but also position Chase as a leader in the competitive landscape ... business needs and user insights. As a Conversation Design Lead on the Chase Voice (IVR) and Chat Conversation...scripts that are clear, concise, and tailored to diverse customer segments. + Demonstrated experience in inclusive… more
- JPMorgan Chase (New York, NY)
- …only visually appealing but also accessible and user-friendly, enhancing the overall customer experience . You will be responsible for working collaboratively ... Shape the future of user experience with strategic design initiatives that blend business...your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that… more
- JPMorgan Chase (New York, NY)
- …conversational AI at Chase, ensuring that our solutions not only enhance customer experience but also position Chase as a leader in the competitive landscape ... are not only visually appealing but also accessible and user-friendly, enhancing the overall customer experience . The product will serve as a key touchpoint for… more