- IBM (Austin, TX)
- … in a matrix environment. * Experience with Overall Satisfaction Surveys. * Experience with Qualtrics, our customer experience measurement platform. * ... Cloud is looking for a client-centric Client Excellence Program Leader / Manager to lead transformation in...and utilize client insights and feedback to drive client experience , product roadmaps, satisfaction, advocacy and growth. This role… more
- L3Harris (Waco, TX)
- …and policies + Lead teams in developing Technical Volume responses to customer ROMs, RFIs, and RFPs + Ensure compliance with performance, reliability, and safety ... Engineering (including Test Engineering) + Project Engineering Preferred Additional Skills: + Demonstrated experience in leadership by being a Task Leader , IPT … more
- Microsoft Corporation (Dallas, TX)
- …new possibilities to delivering secure, scalable solutions that drive mission outcomes, elevate customer experience , and fuel Microsoft's growth. The DIB OU will ... and accelerate strategic and major DIB accounts across Microsoft Customer and Partner Solutions (MCAPS) Americas, while also enabling...at events to expand external network. Acts as a lead in **AI Workforce.** + Collaborates with the 'compete'… more
- Signet Jewelers (Tyler, TX)
- …of life-time relationships with customers and the delivery of a best-in-class customer experience . Vision and Purpose: Communicates performance expectations and ... the District Manager (DM), the Store Manager (SM) will lead the day-to-day operations of a single store to...for ensuring team members, and self, deliver an exceptional customer experience every time through training, … more
- Comerica (Dallas, TX)
- …Compliance Standards. Control and mitigate losses by following policies and procedures. Customer Experience Management: Actively engage in Banker Readiness by ... knowledge of consumer and small business products and services. Lead and oversee banking center activities in the absence...and add value to deepen existing relationships. Impact the customer experience by following defined customer… more
- Global Foundries (Austin, TX)
- …m anagement + Manage, govern, and evolve marketing technology platforms (eg, customer experience platform, email platforms, content management system, internal ... internal collaboration tools including Microsoft Teams, SharePoint, and internal content hubs Customer experience platform management + Partner with IT, sales… more
- Wells Fargo (Sealy, TX)
- …information to internal partners and external sources to further enhance the customer experience + Identify opportunities to leverage partners and connect ... At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving...job expectations below **Required Qualifications:** + 2+ years of customer service experience , or equivalent demonstrated through… more
- Concentrix (Austin, TX)
- …world providing market leading technology and insights to modernize and simplify the customer experience . Within our professional services team, you will deliver ... exceptional customer experiences, accelerate digital transformation, and deliver actionable customer experience (CX) insights. We focus on tapping into… more
- Wells Fargo (Saginaw, TX)
- …lead a highly defined customer engagement process, coaching to specific behaviors that lead to an enhanced customer experience and drive growth in the ... + Resolve low to moderately complex issues regarding the customer and employee experience , risk, and growth...demonstration of available digital options to support adoption and customer convenience + Lead the branch while… more
- Burlington (San Antonio, TX)
- …on the sales floor, ensuring a consistently positive customer and associate experience . The Retail Store Closing Lead will circulate throughout the store and ... Closing Lead is the visible leader ...Retail Store Closing Lead will provide a great Customer Service experience to all customers and +… more