- SHI (Austin, TX)
- …with Microsoft product road map, transition to the cloud, and ensuring a positive customer experience with SHI. The Customer Success Manager is responsible ... closely with SHI sellers and build Microsoft seller and leader relationships as well as top customer ...with customers and internal teams to ensure a positive customer experience and foster trust. This position… more
- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital ... are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team...in call center operations management is required, with additional experience in customer service, technical support, or… more
- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital ... commercial and public sector clients. In this role, you'll lead a team of inbound customer service...QUALIFICATIONS + Minimum of 3 years of call center experience or 1 year in a supervisory role. +… more
- Walgreens (Houston, TX)
- **Job Description:** + Models and delivers a distinctive and delightful customer experience . + Registers sales on assigned cash register, provides customers with ... courteous, fair, friendly, and efficient checkout service. ** Customer Experience ** + Engages customers and patients...directed by store manager or communicated by the shift leader . + Implements Company asset protection procedures to identify… more
- Walgreens (Alvin, TX)
- **Job Description:** + Models and delivers a distinctive and delightful customer experience . + Registers sales on assigned cash register, provides customers with ... to obtain patient and drug information and process prescriptions. ** Customer Experience ** + Engages customers and patients...directed by store manager or communicated by the shift leader . + Performs duties as assigned by Pharmacy Manager,… more
- Amazon (Austin, TX)
- …software solutions that optimize the customer service experience and reduce customer effort * Lead technical initiatives that support our CSAs in solving ... escalation paths * Partner with cross-functional teams to root cause customer experience defects and implement systematic fixes * Mentor junior engineers while… more
- Amazon (Austin, TX)
- …* Identify areas for product/service enhancements that will improve the end- customer experience and provide recommendations for actionable improvements. * ... with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience - 2+ years… more
- The Hertz Corporation (Dallas, TX)
- …sales methods and processes + Resolves customer issues, ensuring a positive customer experience + Pro-actively drive the sales process that leads to the ... Customer Operations Manager** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader...company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations. Car… more
- Amazon (Austin, TX)
- …initiatives that span delivery, product, and GTM teams to improve overall customer experience * Influence product roadmaps based on insights from ... Leveraging emerging Generative and Agentic AI technologies to radically change customer 's experience in seeding and scaling our solutions across their business… more
- Ally (Austin, TX)
- …call deflection strategies. This high-impact project is designed to improve the customer experience while increasing operational efficiency across our service ... your team, and those Allys you find interesting * Lead an end of assignment presentation The Details: *...business value. * Exposure to operations, digital strategy, and customer experience design in a leading auto… more