- AltaGas (Springfield, VA)
- …Position Summary The Manager, Customer Experience (CX) reports to the Director, Customer Experience and will lead the execution of our utility's CX ... journey management, and cross-functional collaboration to address pain points and elevate the customer experience . You will guide the development of tools like … more
- The Hertz Corporation (Richmond, VA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex...starting salary for this role is $100K, commensurate with experience . **What You'll Do:** + Lead initiatives… more
- Amazon (Arlington, VA)
- Description AWS is seeking a Senior Consultant, Marketing Technology & Customer Experience Transformation to join our Technology & Industry team. This role will ... drive end-to-end Customer 360, MarTech, Adtech, and customer experience transformations. As a Marketing Technology...and modern data strategies. You will act as the voice-of-the- customer throughout engagements and lead both technical… more
- Coast Guard Community Services Command (Chesapeake, VA)
- … Manager Salary: Negotiable Who May Apply: All Sources Location: Chesapeake, VA - Headquarters Customer Experience Manager - Lead CX Strategy, CRM, & Loyalty ... Programs for CGX's Enterprise Growth DUTIES : The Customer Experience Manager leads and manages CGX's customer service operations while driving… more
- Amazon (Arlington, VA)
- …this into analysis requirements and identify meaningful insights that help Amazon improve our customer experience - Study Management: lead large and complex ... and Seller experience across our different Amazon businesses? Customer Experience and Business Trends (CXBT) is looking for an experienced, talented,… more
- CARMAX (Richmond, VA)
- …CarMax, the way your career should be! **ABOUT THIS JOB** The Manager of Customer Experience Strategy supports CarMax's brand experience evolution by helping ... experience gaps + Identify opportunities to enhance CarMax's customer experience in alignment with brand goals...+ Develop tools, reporting, and training materials to reinforce customer -centric practices for the organization + Lead … more
- Amazon (Vienna, VA)
- …customer issues, where appropriate. - Contribute to continuous improvement of the customer experience and operations by participating in the development of ... commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities....to be at the heart of where innovation meets customer obsession? Customer Experience Operations… more
- Ledbury, Inc (Richmond, VA)
- Ledbury is looking for a driven self-starter to lead our Customer Experience and Operations Team. Your background in sales management has equipped you to ... departments to create an exceptional brand experience . The Role + Lead the Customer Experience team, using a customer -first mentality by developing… more
- Crate & Barrel (Richmond, VA)
- …professional with an inclusive mindset to join our team as an Assistant Store Leader - Customer Experience & Outreach. Determined and motivating, Assistant ... Store Leader - Customer Experience & Outreach empower the sales team to deliver the exceptional customer experience that we're known for. You're a… more
- Amazon (Arlington, VA)
- … experiences on Amazon and innovating with GenAI and agentic solutions? Amazon Customer Experience and Business Trends is seeking a Sr. Product Manager ... AI adoption and implementation best practices. About the team Customer Experience and Business Trends (CXBT) is...skills. - Ability to rapidly learn new domains to lead domain-specific discussions about processes, metrics and customer… more