- Capital One (Richmond, VA)
- …Manage supplier's performance, SLAs and other metrics to ensure compliance and appropriate customer experience + People leader for small operational support ... things better + Is motivated by meeting or exceeding customer expectations + Has a desire to lead...agent to upgrade internet service to ensure a good customer experience . **Work from Home Location Requirements**… more
- CARMAX (Richmond, VA)
- …innovation is new digital products. Working on many different aspects of the customer experience , our Principal Engineer research and discover new opportunities ... you will do - Essential Responsibilities** + Take a lead role in implementing our new Cloud based Supply...and discover what they need to create a seamless customer experience and an efficient associate … more
- Hilton (Mclean, VA)
- …and unique customer experiences and partnerships\. You will create and lead the thoughtful enrollment targets and strategies to reach our global acquisition ... your team to stay on top of the member experience through interpreting customer insight signals and...be doing?** As Senior Director of Hilton Honors Member Experience & Growth, you will lead the… more
- Acxiom (Richmond, VA)
- …impact. + **Be a Voice of Innovation:** Stay ahead of trends in customer experience , personalization, marketing and advertising tech. Share ideas, push ... Future of Marketing. Are you a sales and strategy leader with a passion for data, AI, and marketing?...**Preferred:** + Passion for AI, martech, and innovation + Experience with customer lifecycle strategy, personalization, and… more
- Coinbase (Richmond, VA)
- …or Fraud (eg CAMS, CFCS, CFE) * Advanced degree in business, finance, or customer experience (CX) Position ID: G2726 *Pay Transparency Notice:* Depending on your ... regulatory requirements, and consistently deliver high-quality resolutions. As a Compliance Lead Analyst, Compliance Operations within the CX Compliance team, you… more
- EDB (Richmond, VA)
- …as increasing retention. + Collaborate with the Product team to enhance the customer experience , including serving as a key stakeholder in influencing product ... vision and strategy for the professional services organization, aligning with company goals and customer needs + Lead , mentor, and grow a high-performing team of… more
- EDB (Richmond, VA)
- …success, drive continuous improvement, and report performance to senior leadership. + ** Customer Experience :** + Transform support into a value creation ... US EDB is seeking a dynamic and experienced Sr. Director, Support Services, to lead our global support organization. This role requires a visionary leader and… more
- Medtronic (Virginia Beach, VA)
- …customer communications and relations. + May provide onsite training of customer support personnel. **Required Knowledge and Experience :** **Requires high ... minimum of 4 years** **of clinical field service, technical internship or clinical customer support experience .** **Level IV: Requires minimum of 8 years**… more
- M. C. Dean (Vienna, VA)
- …sustainability. **Position Description:** MC Dean, Inc. is seeking a **Fire Alarm Project Leader 1** with experience in design and implementation experience ... team to develop client relations, address project status and respond to customer concerns Qualifications **Education & Experience Required:** + 7 + years… more
- Republic Services (Fairfax, VA)
- …to all customers. Additional responsibilities include the oversight of safety, customer experience , and productivity. **PRINCIPAL RESPONSIBILITIES:** + Ensure ... experience for our customers. + Perform other job-related duties as assigned. ** CUSTOMER EXPERIENCE :** + Courteously interact with customers, as required. +… more