- TTEC (Clifton Forge, VA)
- …report to the Team Leader . You'll contribute to the success of the customer experience and the overall success of the team. **About TTEC** Our business ... resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. **During a Typical Day,… more
- CARMAX (Richmond, VA)
- …in a way that is right for them and our associates can efficiently support the customer experience ! **What you will do - Essential Responsibilities** + Take a ... lead role in building, implementing, and executing both internal...and discover what they need to create a seamless customer experience and an efficient associate … more
- Amazon (Arlington, VA)
- …experience - Experience turning ambiguous ideas into products - Excellent customer experience intuition to translate customer needs into crisp, ... detailed product requirements - Ability to make trade-off decisions between customer experience and time-to-market - Experience with cloud services and/or… more
- Amazon (Arlington, VA)
- …research new algorithms, and find new ways of optimizing risk, profitability, and customer experience . We're looking for Senior Data Scientists capable of using ... machine learning (eg, Amazon SageMaker) and generative AI applications - Experience with technical customer -facing engagements, and strong communication skills,… more
- Signet Jewelers (Fairfax, VA)
- …recruiting, selection and promotion process. Ensures a superior team member and customer experience while maintaining compliance with all applicable regulatory ... to this Position: 8-16 Stores Major Responsibilities/Essential Functions: People: Multi-unit Leader responsible for the selection and direct supervision of multiple… more
- Amazon (Arlington, VA)
- …the team To support AB's mission, the AB Operations team owns end to end customer experience for AB customers right from checkout to final mile delivery and ... services to scale Amazon Business in line with unique customer requirements. As a leader within this...data-driven decision-making to drive improvements to the overall AB customer delivery experience . This is a critical… more
- General Dynamics Information Technology (Falls Church, VA)
- …+ Deliver value-added services, efficiencies, cost savings, improve enterprise observability, customer experience , and increase the resilience of Federal IT ... (ITIL),IT Leadership,Team Player **Certifications:** ITIL - Axelos - Axelos ** Experience :** 15 + years of related experience ...in our Lab to provide advanced AIOps capabilities around customer use cases + Research, evaluate and select modern… more
- Verint Systems, Inc. (Richmond, VA)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... prospecting, and profiling, with prospective clients. + Responsible to lead all regularly scheduled calls and assign tasks with...engagements / tools, especially with Public Sector clients. + Experience with Voice of the Customer solutions.… more
- Amazon (Arlington, VA)
- …- Experience in Informational Technology operations - Internal enterprise or external customer -facing experience as a technical lead - Executive level ... with polygraph. Key job responsibilities - Educate, empower, and evolve customer 's AWS experience through technical guidance, solution-building, and advocacy… more
- Capital One (Mclean, VA)
- …businesses. A key to delivering sustained growth is to create an exceptional customer experience post acquisition to engage, delight, and retain our customers. ... and analytical skills to major company challenges. You will lead and team with world-class professionals to develop and...responsible for developing intent to improve the small business customer experience in partnership with our call… more