- Verint Systems, Inc. (Richmond, VA)
- …Experience working both independently and within a team as a team member and team leader + Voice of Customer /CX experience with multiple types of visitor ... core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX… more
- United Site Services (Barhamsville, VA)
- …repair and maintenance as needed on-site so as to not disrupt the customer experience . Report all special maintenance requests and/or equipment replacements in ... **About USS** United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers' project… more
- KBR (Chantilly, VA)
- …in Access Control. + Experience in relevant areas related to security. + Experience in a Customer Service environment + Experience supervising personnel ... Title: Visitor Control Center Lead Title: Visitor Control Center Lead ...that receives and processes visitors and guests to the customer facility. + The team's duties include: + Issuing… more
- Pan American Group (Culpeper, VA)
- …others, coaching, counseling, creating a profitable environment, and delivering an exceptional customer experience . + Our managers must maintain high standards ... that each geographic area is led by a Market Leader . Reporting to the ML are Area Directors, who...opening, mid and closing shifts ensuring a consistent positive customer experience . + Coordinating the entire operation… more
- Mass Markets (VA)
- …Join a fast-growing organization that values innovation, collaboration, and excellence in customer experience . To be considered for this role, you must ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital… more
- Fujifilm (Richmond, VA)
- …win rate in all opportunity engagements. + Drive a culture of superior customer experience within organization. + Participate in corporate activities (eg, ... ensure we are effectively promoting the portfolio and brand, that our current customer satisfaction is high and referenceable at all times, that our customers are… more
- Sprinklr (VA)
- …for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human ... experiences to every customer , every time, across any modern channel. Headquartered in...Officer, the **Global Vice President of Total Rewards** will lead the strategy, design, and execution of Sprinklr's global… more
- Amazon (Arlington, VA)
- …deep dives to ensure root cause analysis and correction resulting in improved customer experience . Define key performance indicators - develop metrics and ... be achieved through deep supply chain understanding, working backwards from customer requirements, and internal alignment with Finance and Capital Planning… more
- Amazon (Arlington, VA)
- …interfacing with product managers and other stake holders to build features that help new customer experience for Prime Video. - Create end to end solutions and ... thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and...millions of Prime Video customers. - We work with customer facing products that are highly visible and on… more
- Elevance Health (Norfolk, VA)
- …a HS diploma or equivalent and minimum of 4 years claims processing and/or customer service experience ; or any combination of education and experience , ... **Financial Operations Recovery Specialist Lead ** **Location:** _Hybrid1:_ This role requires associates be...departments on a regular basis to ensure high quality customer satisfaction. + May work with external vendors and… more