- Verint Systems, Inc. (Richmond, VA)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... Job Function:** We are looking for a Public Relations Director to lead and execute high-impact strategic communications programs across media relations, internal… more
- Royal Farms (Suffolk, VA)
- …vendors * Provide leadership to their retail team members that ensures a pleasant customer service experience * Recognize employees that adhere to the company's ... Description: The Assistant Store Leader position is responsible for implementing workflow procedures...Their duties include supervising employees during day-to-day tasks, providing customer support in escalated situations and managing the overall… more
- ManTech (Chantilly, VA)
- ManTech seeks a motivated, career and customer -oriented ** Lead ** **Data Engineer** to join our Data and AI Practice onsite in Chantilly and/or Herndon, VA. You ... to lead and manage a team of engineers + Direct line management experience , including project, people, customer , and financial management + Experience … more
- Lumen (Richmond, VA)
- …resolve complex technical issues and coordinate service restoration. + Participate as a Lead or Subject Matter Expert (SME) in customer meetings, procedural ... CCNA certifications or equivalent IT technology awareness. Candidate has demonstrated technical helpdesk experience . + 5 + year of technical customer call center… more
- Amazon (Arlington, VA)
- …we ensure solutions support business growth, faster content launches, and enhanced customer experience . Basic Qualifications - 8+ years of specific technology ... unique combination of enterprise-level technical depth, proven media industry experience , and exceptional relationship-building skills. You should have a… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …tuition assistance * Wellness and Well-being programs \#CGIFederalJob \#LI-RJ1 **Skills:** + Customer Experience Management + Agile Business Analysis **What you ... CGI Federal is seeking an experienced Program Manager to lead the Department of Health and Human Services (HHS),...vital system designed to offer a unified interface for Customer Service Representatives (CSRs) to effectively address the needs… more
- Cabela's (Ashland, VA)
- …positive, harassment free working environment for all associates. + Provides a legendary experience for every customer , every time by assisting customers in ... SUMMARY:_** Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within… more
- Steampunk (Mclean, VA)
- …the latest design methods and technology tools and trend to enhance the overall customer experience (CX) to engage and inspire people seeking lawful immigration. ... years of experience in human centered design, service design, and/or customer experience design, translating user needs into concepts, personas, user… more
- Chenega Corporation (Springfield, VA)
- …support over the phone; good phone skills, professional demeanor, and previous customer service experience strongly desired. + Good problem-solving skills; ... and OCONUS. CARS employs Subject Matter Experts (SMEs) with decades of experience working in the Federal marketplace. Chenega Agile Real-Time Solutions (CARS) is… more
- Lockheed Martin (Arlington, VA)
- …and delivering superior products with constrained schedules and resources * Previous DoD customer experience ; four \(4\) or more years with civilian or military ... to our customers in applicable mission domains\. * Assess customer strategic capability gap requirements and advocating advanced program...VPs, and Functional Directors\. * Ability to mentor and lead junior members of the NGI S&BD team as… more