• Manager Customer Experience

    The Hertz Corporation (Albany, NY)
    We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
    The Hertz Corporation (08/23/25)
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  • Manager , Customer Experience

    NFTA (Buffalo, NY)
    MANAGER , CUSTOMER EXPERIENCE and COMMUNITY ENGAGEMENT Title Description: Date Posted: 7/31/2025 Deadline: UNTIL FILLED Job Number: 140-25-N Branch: AVIATION ... facing aspects of the 10-year Strategic Plan. Responsible for customer service and landside customer experience...position. * Plans, directs, and coordinates activities of the Customer Service Manager . * Identify, lead, and… more
    NFTA (07/31/25)
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  • Customer Experience Manager

    Michaels (Woodside, NY)
    …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - QUEENS-WOODSIDE, NY Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
    Michaels (08/24/25)
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  • Manager , Digital Customer

    CVS Health (New York, NY)
    …product team along with monitoring key operational metrics to optimize the Digital Customer Experience across digital channels. This role will help to support ... _Proactive Insights:_ + Utilizing an array of "Voice of Customer " tools, the CEM Manager will identify...data. _Strategy:_ + Develop a product roadmap to improve Customer Experience based off customer more
    CVS Health (08/15/25)
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  • Customer Service Manager , Airport…

    American Airlines (New York, NY)
    …love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience , knowledge, and network within ... by creating a safe, reliable operation while delivering an exceptional customer experience . + Also, being energized by a fast-paced dynamic environment and… more
    American Airlines (08/23/25)
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  • Customer Success Manager

    Persado (New York, NY)
    …as needed (estimated 1-2 times per quarter) What You Bring + 3-6 years of relevant experience as a Customer Success Manager , Account Manager , or similar ... & 2024. What We Are Looking For As a Customer Success Manager , you will be responsible...Identify opportunities for process or product improvements to improve customer experience and outcomes + Use creative… more
    Persado (07/31/25)
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  • Web Channel Manager

    MetLife (New York, NY)
    …AEM include Adobe Analytics, Adobe Campaign, Customer Data Platform, Marketo, Adobe Experience Manager (DAM), Adobe Experience Manager Forms, Adobe ... for scale - Author and publish content within Adobe Experience Manager (AEM) on occasion; provide technical...customer -first mindset . Bachelor's degree or related military experience What Can Give You an Edge (Additional Skills)… more
    MetLife (07/22/25)
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  • Intake Manager

    Heath System Services (Niagara Falls, NY)
    Are you an EPIC leader with a passion for delivering exceptional customer experience !? We are seeking a Intake Manager who embodies our core values of ... Cross-Department Collaboration: + Partner with departments such as billing, documentation, customer service, and operations to align intake processes with broader… more
    Heath System Services (08/22/25)
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  • Clinical Specialist (Sonographer) - Washington, DC

    Fujifilm (Albany, NY)
    …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
    Fujifilm (08/19/25)
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  • Sr. Product Manager , Zappos Marketplace

    Amazon (New York, NY)
    …passionate about driving and creating mechanisms to improve the customer shopping experience . As the Senior Product Manager , you will be responsible for ... be successful? Zappos is seeking a talented, driven and customer -obsessed Sr. Product Manager that will need...with feature delivery and tradeoffs of a product - Experience as a product manager or owner… more
    Amazon (08/08/25)
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