- The Hertz Corporation (Albany, NY)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- NFTA (Buffalo, NY)
- MANAGER , CUSTOMER EXPERIENCE and COMMUNITY ENGAGEMENT Title Description: Date Posted: 7/31/2025 Deadline: UNTIL FILLED Job Number: 140-25-N Branch: AVIATION ... facing aspects of the 10-year Strategic Plan. Responsible for customer service and landside customer experience...position. * Plans, directs, and coordinates activities of the Customer Service Manager . * Identify, lead, and… more
- Michaels (Woodside, NY)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - QUEENS-WOODSIDE, NY Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- CVS Health (New York, NY)
- …product team along with monitoring key operational metrics to optimize the Digital Customer Experience across digital channels. This role will help to support ... _Proactive Insights:_ + Utilizing an array of "Voice of Customer " tools, the CEM Manager will identify...data. _Strategy:_ + Develop a product roadmap to improve Customer Experience based off customer … more
- American Airlines (New York, NY)
- …love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience , knowledge, and network within ... by creating a safe, reliable operation while delivering an exceptional customer experience . + Also, being energized by a fast-paced dynamic environment and… more
- Persado (New York, NY)
- …as needed (estimated 1-2 times per quarter) What You Bring + 3-6 years of relevant experience as a Customer Success Manager , Account Manager , or similar ... & 2024. What We Are Looking For As a Customer Success Manager , you will be responsible...Identify opportunities for process or product improvements to improve customer experience and outcomes + Use creative… more
- MetLife (New York, NY)
- …AEM include Adobe Analytics, Adobe Campaign, Customer Data Platform, Marketo, Adobe Experience Manager (DAM), Adobe Experience Manager Forms, Adobe ... for scale - Author and publish content within Adobe Experience Manager (AEM) on occasion; provide technical...customer -first mindset . Bachelor's degree or related military experience What Can Give You an Edge (Additional Skills)… more
- Heath System Services (Niagara Falls, NY)
- Are you an EPIC leader with a passion for delivering exceptional customer experience !? We are seeking a Intake Manager who embodies our core values of ... Cross-Department Collaboration: + Partner with departments such as billing, documentation, customer service, and operations to align intake processes with broader… more
- Fujifilm (Albany, NY)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Amazon (New York, NY)
- …passionate about driving and creating mechanisms to improve the customer shopping experience . As the Senior Product Manager , you will be responsible for ... be successful? Zappos is seeking a talented, driven and customer -obsessed Sr. Product Manager that will need...with feature delivery and tradeoffs of a product - Experience as a product manager or owner… more