- SAP (New York, NY)
- …Asset Management, Manufacturing, Logistics, or Product and Project lifecycle management. **SAP Customer Experience (CX)** - Knowledge of e-commerce, sales, ... are early in their career. **Who You'll Become** The Customer Success Manager (CSM) works directly with...ability to deliver strategic guidance and solutions that drive customer success and long-term value, coupled with experience… more
- LinkedIn (New York, NY)
- …on select days, as determined by the business needs of the team. The Senior Customer Success Manager (CSM) partners closely with their assigned sales partners to ... , and growth opportunities identified. Basic Qualifications: + 5+ years of experience in any of the following: Customer Success, Account Management/Sales,… more
- Confluent (Albany, NY)
- …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... financial aspects of their business relationship with Confluent + Experience with the sales discovery process and customer... Experience with the sales discovery process and customer service escalation models + Experience running… more
- Sprinklr (NY)
- …for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human ... experiences to every customer , every time, across any modern channel. Headquartered in...The Sprinklr Way. **Job Description** As a **Technical Success Manager (TSM) - Core** you will be a trusted… more
- MongoDB (New York, NY)
- …12+ years of total relevant experience inclusive of 4+ years of management experience , preferably in a customer success or account management capacity + ... **We're looking for someone with** + Passion for and experience in hiring, developing and managing a team of...MongoDB teams, organizations and offices **Success Measures** The Senior Manager , Customer Success will be successful in… more
- Amazon (New York, NY)
- …initiatives that span delivery, product, and GTM teams to improve overall customer experience * Influence product roadmaps based on insights from ... Description We're seeking aTechnical Program Manager to join our Amazon Web Services Generative...emerging Generative and Agentic AI technologies to radically change customer 's experience in seeding and scaling our… more
- Pearson (Albany, NY)
- **About the job** The Enterprise Customer Success Manager (CSM) role is critical to driving customer success within Pearson's Enterprise Learning Solutions ... our sales and implementation team, you will ensure a seamless and effective customer handoff and onboarding experience . Leveraging your in-depth knowledge of… more
- Acxiom (Albany, NY)
- The Expert Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success, ensuring ... templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in...years of Customer Success or Account Management experience in client-facing roles in consulting or agency settings… more
- American Express (New York, NY)
- …+ Collaborate with other customer marketing channel owners to optimize customer experience and share best practices Minimum Qualifications: + Proven ... communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your...drives demand and inspires engaged card members across the customer lifecycle. This Senior Manager of … more
- Colgate-Palmolive (New York, NY)
- …let's build a brighter, healthier future for all. As the **Sr. C** **ustomer Development Manager , Strategic Grocery - hello & Tom's of Maine** , you will have direct ... plan to ensure Strategic Grocery customers reach maximum volume, profitability and customer service. You'll work with different team leaders and customer … more