- Chewy (Richardson, TX)
- …Team Members that are having difficulty meeting Chewy standards. The Team Manager should have outstanding communication, interpersonal and customer service ... about our people. We are looking for a Team Manager , to provide proactive leadership and development for up... satisfaction. **What You'll Need:** + 2-5 years' working experience in a customer service or call… more
- Celestica (Houston, TX)
- …more global program managers or directors for a large strategic customer , or customer group. The Global Accounts General Manager 1 has the responsibility to ... Region: Americas Country: USA **Summary** The Global Accounts General Manager 1 is responsible to manage a team of...concerns are dealt with and should ensure that any customer escalations are held at his/her level. Additionally, this… more
- Keurig Dr Pepper (Frisco, TX)
- …customer satisfaction, and recurring issues to improve internal processes and enhance the customer experience . + Serve as a liaison between the call center ... **Job Overview:** Seeking a skilled and experienced Escalation Manager to oversee customer complaint handling...on performance and eligibility **Requirements:** + 5+ years of experience in customer service or contact center… more
- AireSpring (Dallas, TX)
- …by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has ... Telecom Deal" and "Top Channel Program". Job Summary: The Customer Success Service Manager is responsible for...with Sales, Product, and Support teams to ensure seamless customer experience . Key Responsibilities: + Client Relationship… more
- Amazon (Austin, TX)
- …teams to identify growth opportunities, optimize vendor performance, and enhance the customer experience . This position offers the opportunity to make meaningful ... 500 retail brands on Amazon's marketplace. As a Senior Customer Success Manager , you'll create vendor strategies...execute strategic business plans that drive growth and improve customer experience * Analyze data trends to… more
- Insight Global (Spicewood, TX)
- Job Description The Customer Service Manager oversees the daily operations of the Customer Service Department and supervises the Customer Service ... Representatives. This role involves managing department priorities based on customer and department needs. The manager leads the Customer Service Team,… more
- SAP (Houston, TX)
- …Asset Management, Manufacturing, Logistics, or Product and Project lifecycle management. **SAP Customer Experience (CX)** - Knowledge of e-commerce, sales, ... are early in their career. **Who You'll Become** The Customer Success Manager (CSM) works directly with...ability to deliver strategic guidance and solutions that drive customer success and long-term value, coupled with experience… more
- Amazon (Houston, TX)
- …team members alike? Are you a natural problem solver motivated to deliver a great customer experience and love to reach and exceed goals? If yes, then this ... Description About The Role We are seeking a Sr Customer Solutions Manager (CSM) to join our...proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience … more
- The Boeing Company (Dallas, TX)
- …for new hires and continued training opportunities for existing team members + Experience addressing both customer , internal, and employee escalations + Strong ... lead in a dynamic and fast paced environment. This manager will develop and execute projects and process plans,...systems + Proficiency in Excel, Word, and Powerpoint + Experience leading a cross-functional team + Customer … more
- Confluent (Austin, TX)
- …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... financial aspects of their business relationship with Confluent + Experience with the sales discovery process and customer... Experience with the sales discovery process and customer service escalation models + Experience running… more
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