- Michaels (New York, NY)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - NYC-MANHATTAN/CHELSEA, NY Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- CVS Health (New York, NY)
- …product team along with monitoring key operational metrics to optimize the Digital Customer Experience across digital channels. This role will help to support ... _Proactive Insights:_ + Utilizing an array of "Voice of Customer " tools, the CEM Manager will identify...data. _Strategy:_ + Develop a product roadmap to improve Customer Experience based off customer … more
- SAS Retail Services (New York, NY)
- Summary Customer Development Manager - Convenience Channel At our Company, we grow People, Brands, and Businesses! We are seeking a dynamic Customer ... coverage plan that meets the business needs of the client and retail customer . Qualifications:- Bachelor's Degree or equivalent experience required- 3-5 years… more
- Mastercard (Harrison, NY)
- …people, businesses and governments realize their greatest potential._ **Title and Summary** Manager , Partner Customer Success Mastercard: Our Purpose We work to ... better decisions, drives innovation and delivers better business results. Job Title Manager , Partner Customer Success - Identity Verification Services (North… more
- LiveRamp (New York, NY)
- …product, and operations to ensure client needs are being met. The Live/Insights Customer Success Manager should be client obsessed, be highly organized, be ... to work collaboratively within cross-functional project teams. **Role Description** The Live/Insights Customer Success Manager is key to ensuring our customers… more
- Penguin Random House (NY)
- Customer Operations Manager /Senior Manager , Sales, Penguin Random House (Open to Remote) Join our dynamic team at Penguin Random House as a Customer ... supply chains, providing exposure to all book formats and customer types. The Customer Operations Manager...the specifics of the individual role, and candidate's relevant experience and qualifications. Full -time employees are eligible… more
- Amazon (New York, NY)
- …success in driving growth for your Customers and (2) Evaluate the quality of the end- Customer experience . Use these metrics to guide your work and uncover hidden ... Description Our Amazon Vendor Services team is seeking a Manager of Customer Success to lead a...to the development of features and programs that accelerate Customer growth and improve their experience working… more
- TreeHouse Foods, Inc. (NY)
- …**Location:** FL Works from Home **Job Type:** Field Sales **Job Posting Title:** Manager , Customer and Category Management **About Us** **:** TreeHouse Foods ... **Job Description:** **_About the Role:_** We are seeking a dynamic and results-driven Manager , Customer and Category Management (formally titled Customer … more
- Nestle (New York, NY)
- …Customer Experience_ * Ensure consistency of the Nespresso Brand and the Consumer/ Customer experience in the HORECA environment. * Ensure a professional sales ... to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. As...your development and growth. Join us! **Position Summary:** The Customer Account Manager (HORECA/Travel & Leisure) will… more
- Amazon (New York, NY)
- …The CET AI team leads AI and Large Language Model (LLM)-driven customer experience transformation using task-oriented dialogue systems. We develop multi-modal, ... and agent speak different languages. As a Principal Product Manager - Technical (PMT) on this team, you will...and deploy LLM-based Conversational AI systems to enhance Amazon's customer service experience and effectiveness. We work… more