- Amazon (Miami, FL)
- …Curious to be at the heart of where innovation meets customer obsession? Customer Experience Operations (CXO) is an exciting organization within Amazon ... issues, where appropriate. - Contribute to continuous improvement of the customer experience and operations by participating in the development of best… more
- TECO Energy (Brandon, FL)
- …Leads process, projects, technology implementation and application improvements to Commercial Customer Experience operations by scheduling and forecasting ... Tampa Electric and Peoples Gas, specifically with, but not limited to, Customer Experience Operations , CE Programs, IT, Communications & Marketing, CE… more
- Duke Energy (Lake Buena Vista, FL)
- …+ Possesses experience in multiple roles in Distribution + Possesses strong Customer Delivery Operations experience (6 years) + Demonstrated working ... record + Demonstrated effective leadership skills + Possesses excellent Customer Delivery Operations experience (8 years) + Demonstrated excellent knowledge… more
- The Hertz Corporation (Jacksonville, FL)
- …duties according to company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations . Car Rental, Hospitality ... The ** Customer Operations Manager** focuses on the...+ Resolves customer issues, ensuring a positive customer experience + Pro-actively drive the sales… more
- Navient (Tallahassee, FL)
- …fraud issues, collaborating with Credit, Risk, Compliance, Legal, and Customer Experience teams. + Represent Fraud Operations during audits and executive ... and regulatory expectations. **About You:** + 3+ years of experience in fraud operations , credit risk, or...modeling. + Exposure to the full loan lifecycle and customer payoff/fulfillment processes. **Where:** + This role will be… more
- TECO Energy (Tampa, FL)
- …others of completion of identified work. + Maintains communications with Customer Experience Departments, Operations Management, Scheduler-Coordinators and ... ISU system. + Working knowledge of PGS (Peoples Gas System) administrative, Customer Experience , and local PGS Operations policies and procedures, and… more
- The Hertz Corporation (Tampa, FL)
- …staff. **Wage** : $15.50/hr. **Qualifications:** 3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental ... customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves… more
- Amazon (Jacksonville, FL)
- …plan. * Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations . * Will set and clarify ... Description Our Sr. Operations Managers responsible for all budgetary, people development...Operations or related field and MBA preferred * Experience with a contingent workforce during peak seasons *… more
- The Hertz Corporation (Tallahassee, FL)
- …Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience -where customer loyalty, ... touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental… more
- Coinbase (Tallahassee, FL)
- …responsive to KYC regulatory inquiries * Work with sales, coverage, account managers, customer experience operations , product and engineering teams to design ... in a shared services model, providing compliance advisory and operations services for all Coinbase regulated entities. In this...you (ie. job requirements):* * 10+ years of prior experience in managing, designing, and implementing KYC program for… more
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