- Amazon (Vienna, VA)
- …Curious to be at the heart of where innovation meets customer obsession? Customer Experience Operations (CXO) is an exciting organization within Amazon ... issues, where appropriate. - Contribute to continuous improvement of the customer experience and operations by participating in the development of best… more
- Ledbury, Inc (Richmond, VA)
- Ledbury is looking for a driven self-starter to lead our Customer Experience and Operations Team. Your background in sales management has equipped you to ... within a team-driven atmosphere supports Ledbury's company strategy and a best-in-class customer experience . Your aptitude for creative problem solving and time… more
- General Dynamics Information Technology (Chantilly, VA)
- … reporting systems and templates. + Experience planning, coordinating, and supporting customer operations . + Experience being the interface between local ... have experience suggestion solutions to complex problems. Requirements: + 5+ years of IC customer experience + Demonstrated experience as a SOO or of a… more
- The Hertz Corporation (Richmond, VA)
- …+ Courageous leadership and accountability **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations ; Car Rental, Hospitality ... The **Vehicle Operations Manager** focuses on the back-of-the-house processes, vehicle...operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and… more
- Dollar Tree (Chesapeake, VA)
- …Bachelor's degree or equivalent experience . + 8-10+ years of experience in customer experience , retail operations , or related field, with at least 5 ... **The** **Director of Retail Customer Experience i** **s a strategic...across departments, working closely with Marketing, Product, Digital, and Operations to unify customer touchpoints and improve… more
- Ford Motor Company (Richmond, VA)
- …better, you may have ** + MBA or Master's Degree + Ford or other Automotive Field Experience + Operations Center or Customer Call Center experience + ... to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people's lives, this is the opportunity… more
- Amazon (Chesapeake, VA)
- …plan. * Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations . * Will set and clarify ... Description Our Sr. Operations Managers are responsible for all budgetary, people...Operations or related field and MBA preferred * Experience with a contingent workforce during peak seasons *… more
- Pearl Interactive Network (Richmond, VA)
- …Bachelor's degree in business management preferred. + Minimum 3 years of related experience in operations , customer service, including supervisory or ... Develop, recommend and implement plans for continuous process improvement. + Strong leadership experience and skills. + Great customer relations skills and … more
- Amazon (Richmond, VA)
- …plan. * Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations . * Will set and clarify ... Description Our Sr. Operations Managers responsible for all budgetary, people development...Operations or related field and MBA preferred * Experience with a contingent workforce during peak seasons *… more
- Amentum (Falls Church, VA)
- …level US Government clearance at the time of application **Desired Qualifications:** + Customer operations certification + Overseas experience of at least ... placed in a level from 1-5 based off their experience and customer feedback after multiple assessments...Chief or Referent for a specialized ops position + Experience in Intelligence Operations / Analysis /… more