- Amentum (Falls Church, VA)
- …level US Government clearance at the time of application **Desired Qualifications:** + Customer operations certification + Overseas experience of at least ... placed in a level from 1-5 based off their experience and customer feedback after multiple assessments...Chief or Referent for a specialized ops position + Experience in Intelligence Operations / Analysis /… more
- Fannie Mae (Reston, VA)
- …and improve processes by saving time, reducing costs, reducing risk, or improving the customer experience *The Operations - Operations Management - ... a valued colleague on our team, you will perform tasks that support customer and performance measures that focus on completeness, timeliness, quality, and … more
- Fujifilm (Richmond, VA)
- …departments within the organization to ensure maximum sales success and a positive customer experience . Sales Operations + Prepares quotes, contracts, and ... to ensure maximum sales success, improved business processes and a positive customer experience . + Shares responsibility for successful installations and… more
- Coinbase (Richmond, VA)
- …responsive to KYC regulatory inquiries * Work with sales, coverage, account managers, customer experience operations , product and engineering teams to design ... in a shared services model, providing compliance advisory and operations services for all Coinbase regulated entities. In this...you (ie. job requirements):* * 10+ years of prior experience in managing, designing, and implementing KYC program for… more
- Capital One (Mclean, VA)
- … with Salesforce + At least 5 years of experience in Sales, Customer success or Sales Operations **Preferred Qualifications:** + 10+ years of experience ... Collaboration: Partner across various departments like Sales, Marketing, Enablement, Customer Success, and Finance to ensure operational alignment and... experience + At least 5 years of experience leading Sales Operations or Revenue … more
- Coinbase (Richmond, VA)
- …and achieve key results. * Lead and manage technical programs to improve the customer experience and scale operations . * Establish key results, write ... alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a...operations data analysis and using data to inform customer experience improvement decisions. * Ability to… more
- Cardinal Health (Richmond, VA)
- …account needs are meet, and operational performance is optimized to enhance customer experience . **_Responsibilities_** + Provides outstanding customer ... **_What Customer Service Operations contributes to Cardinal...issues resolutions as necessary. **_Qualifications_** + 3-6 years of experience , preferred + High School Diploma, GED or equivalent… more
- Coinbase (Richmond, VA)
- …(eg. phone, messaging, email) * Manage and support initiatives aimed at streamlining operations and improving customer experience metrics. Achieve SLAs, ... are essential to Coinbase achieving its mission. Using your customer support, operations , and team leadership skills...crucial role ensuring we deliver an outstanding high value customer experience globally. *What you'll be doing… more
- Amazon (Arlington, VA)
- …the latest AWS capabilities for our customers. Key job responsibilities As a Customer Operations Lead, you will lead program management efforts associated with ... installations, break/fix, and retrieval activities, thereby enabling an optimized customer experience , through a focus on the following key activities: * Serve… more
- Leidos (Chantilly, VA)
- …+ Experience supporting change management initiatives related to service operations or customer experience improvements. EC-DAS **Original Posting:** ... High school diploma or equivalent. + 1-3 years of experience in customer service, technical support, or...following Standard Operating Procedures (SOPs) for service or support operations . + Ability to write or contribute to service… more