- General Dynamics Information Technology (Fairfax, VA)
- …Family:** Functional Experts **Skills:** Analytical Thinking,Business Process Improvements, Customer Service,Planning,Requirements Definition ** Experience :** 5 + ... Success Manager, you will be responsible for advocating, supporting, facilitating, customer activities that help ensure a positive experience for ICAM… more
- Dodge Construction Network (Richmond, VA)
- …**l** .The Customer Success Managersupports the end-to-end customer experience through proactive outreach and solution-oriented approaches ... data, best practices, and insights to customers to improvethe customer experience andretention. This is a full-time...transitions and helping them integrate changes into their daily operations + Leverage data and insights to identify adoption… more
- Walgreens (Lynchburg, VA)
- **Job Description:** + Models and delivers a distinctive and delightful customer experience . + Registers sales on assigned cash register, provides customers with ... pharmacy systems to obtain patient and drug information and process prescriptions. ** Customer Experience ** + Engages customers and patients by greeting them… more
- Walgreens (Norfolk, VA)
- **Job Description:** + Models and delivers a distinctive and delightful customer experience . + Registers sales on assigned cash register, provides customers with ... courteous, fair, friendly, and efficient checkout service. ** Customer Experience ** + Engages customers and patients by greeting them and offering assistance with… more
- Coinbase (Richmond, VA)
- …mission. We're looking for an individual who has a passion for making the customer experience seamless and phenomenal. *What you'll be doing (ie. job duties):* ... at the root cause and eliminate defects in the customer experience . * Proactively identify customer...exchanges or in financial services, ideally in payments, trading operations or technical support. * High level of proficiency… more
- Mass Markets (VA)
- …to resolve support issues, sell new products and services, and ensure a best-in-class customer experience . In addition to being the best in the business when ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital… more
- Amazon (Arlington, VA)
- …initiatives that span delivery, product, and GTM teams to improve overall customer experience * Influence product roadmaps based on insights from ... points * Leveraging emerging Generative and Agentic AI technologies to radically change customer 's experience in seeding and scaling our solutions across their… more
- Capital One (Richmond, VA)
- …role that includes the convenience of working virtually at home? Then a Capital One Customer Operations role may be the role for you! To be eligible for ... to ask the agent to upgrade internet service to ensure a good customer experience ._ **Work from Home Location Requirements** Candidates must live within 100 mile… more
- Amazon (Arlington, VA)
- …or management consulting serving high-tech clients on go-to-market topics - Experience engaging and influencing senior customer executives, technologists and/or ... Description As Principal, Customer Success Specialist GenAI within the AWS Specialists...5 years of product management or go-to-market, or sales experience . - 5+ years of GenerativeAI / AI /… more
- Lumen (Richmond, VA)
- …migrations that improve Lumen profit margins **What We Look For in a Candidate** * Experience : 3+ years customer success or account management experience * ... us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures our small and… more