- Wolters Kluwer (Glen Allen, VA)
- …of CRM and other support software. + Process Improvement: Skilled in optimizing customer service operations . + Industry Knowledge: Updated knowledge of relevant ... place here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The Senior Customer Service Representative role offers growth potential opportunities, professional… more
- Royal Farms (Smithfield, VA)
- …service, general housekeeping, and other related functions. The CSA ensures an exceptional customer experience for all Royal Farms customers by delighting them ... Description: The Customer Service Associate (CSA) works in support of...system as needed to help speed along their checkout experience o Monitor all Self-Checkout transactions to ensure payment… more
- NVR (Reston, VA)
- …rapport, and manage relationships over the phone Qualifications + 3 - 6 years of professional experience in customer service + 1 - 2 years of lead or supervisory ... experience , preferably within customer service + Strong...and provide corporate support to NVR's multi-billion dollar business operations . At NVR, your desire to excel is matched… more
- Trellix (Richmond, VA)
- …rollout of customer advocacy initiatives aligned with strategic goals set by the Customer Advocacy Lead + Manage day-to-day operations of our customer ... proactive, customer -first mindset and passion for amplifying customer voices **Nice to Have** + Experience ...amplifying customer voices **Nice to Have** + Experience supporting Customer Advisory Boards or executive-level… more
- Wolters Kluwer (Richmond, VA)
- …systems. + ** Customer Advocacy Expert:** Leading advocacy for customer experience enhancements. + **Executive Collaboration:** High-level collaboration with ... on high-level feedback. + Collaborate with C-suite executives to refine overall customer experience strategy. + Maintain and enhance exceptional client… more
- SAIC (Quantico, VA)
- …efficiencies, improve self-service options, modernize service management, and improve the customer experience . + Tracks customer satisfaction benchmarks ... IT solution that delivers highly secured and adaptable IT infrastructure, provides customer support, and cutting-edge technologies that support operations and… more
- Capital One (Mclean, VA)
- Senior Manager, Product Management - Customer Services & Strategy (US Card) Product Management at Capital One is a booming, vibrant craft that requires reimagining ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Deloitte (Rosslyn, VA)
- …features and best practices. + Work closely with cross-functional teams, including IT, operations , and customer service, to ensure integration and alignment of ... to work in a collaborative environment? As an experienced Customer Communications Technology Sr. Genesys Engineer you will have...Qualifications Required + 4 + years of consulting/ industry experience + 4 + years of experience … more
- Adecco US, Inc. (Dulles, VA)
- …additional administrative duties as assigned. **Qualifications** + 1+ years of customer service or administrative experience . + Strong communication (written ... **Job Title:** Customer Service Representative **Location:** Sterling, VA **Pay Rate:**...play a key role in supporting customers and internal operations . **Position Summary** In this role, you will serve… more
- Zurich NA (Richmond, VA)
- Customer Relationship & Distribution Manager (CRDM) 124656 We have an exciting opportunity for a Customer Relationship & Distribution Manager (CRDM) to join our ... business, coordinating tenders, and identifying cross-sell opportunities + Act as the customer 's first point of entry into the Zurich organization for Global… more