- Coinbase (Albany, NY)
- … Experience in fintech (B2B preferred but consumer also ok) * Experience with building on sophisticated product platforms with extensive cross-team ... integrations etc. * Write high-quality, well-tested code to meet customer needs. *What we look for in you (ie....collaboration * 0 to 1 experience with new product launches - at… more
- Coinbase (Albany, NY)
- …a delightful and high-quality UX to ensure that Coinbase is compliant without compromising customer experience . * Be on top of every detail: Relentlessly drive ... TRUST, ensuring that we're able to create a delightful experience for our own customers while preserving customer... portfolio * Demonstrated ability to ship a holistic product experience without "shipping the org chart"… more
- LiveRamp (New York, NY)
- …identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and ... turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of… more
- NFTA (Buffalo, NY)
- MANAGER , CUSTOMER EXPERIENCE and...with comparable airports for BNIA and NFIA to improve product and service quality and drive increases in overall ... facing aspects of the 10-year Strategic Plan. Responsible for customer service and landside customer experience...position. * Plans, directs, and coordinates activities of the Customer Service Manager . * Identify, lead, and… more
- LiveRamp (New York, NY)
- …with Analytics, Sales, Product & Engineering teams.** **Members of the Live/Insights Customer Success Manager team will be responsible for a portfolio of ... to ensure client needs are being met.** **The Live/Insights Customer Success Manager should be client obsessed,...with driving efficient and successful implementations, and spans the customer lifecycle, ensuring that the product delivers… more
- Michaels (Amherst, NY)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - BUFF-AMHERST, NY Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- LinkedIn (New York, NY)
- …+ 7+ years of experience in any of the following: Customer Success, Account Management/Sales, Consulting, Product Training and Enablement, Project ... select days, as determined by the business needs of the team. The Principal Customer Success Manager (CSM) partners closely with their assigned sales partners to… more
- Sprinklr (NY)
- …for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human ... The Sprinklr Way. **Job Description** As a **Technical Success Manager (TSM) - Core** you will be a trusted...and ensuring Sprinklr becomes a foundational layer in the customer 's stack. **What You'll Do** **Strategic Product … more
- Molina Healthcare (Yonkers, NY)
- …satisfaction, with a focus on minimizing gaps in member, vendor and stakeholder experience + Aligns to Core Operations' strategic direction and priorities toward a ... Business or a Related Field of Study. Years of experience in lieu of education is acceptable. **REQUIRED ...interact with all levels of management + Exhibit excellent customer service skills and attention to detail. + Ability… more
- LinkedIn (New York, NY)
- …+ 5+ years of experience in any of the following: Customer Success, Account Management/Sales, Consulting, Product Training and Enablement, Project ... on select days, as determined by the business needs of the team. The Senior Customer Success Manager (CSM) partners closely with their assigned sales partners to… more