- Coinbase (Sacramento, CA)
- …(GCS) organization, operating at the intersection of product and support to transform the customer experience . We're hiring a Program Manager, Coinbase One, ... CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through...measurable outcomes * Enhance the Coinbase Debit Card support program by owning the full CX experience ,… more
- Verint Systems, Inc. (Sacramento, CA)
- …both strengths and shortcomings of the program management process and perceived customer experience . + Leads a program team, including customer ... global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity...key member of Professional Services, the role of the Program Manager is to serve as a customer… more
- Intuit (San Diego, CA)
- …+ 8+ years of leadership experience in Vendor Partner Management, Customer Experience , Business Operations, Program Management, or Strategic Partnerships ... internally, resolving escalations and clearing roadblocks that impede performance or customer experience . **Strategic Programs & Transformation** + Own and… more
- EchoStar (El Segundo, CA)
- …field (or equivalent experience ) + 3+ years of experience in customer experience , lifecycle management, loyalty program management, or related roles ... that strengthen relationships, reduce churn, and enhance the overall customer experience . This role turns strategy into coordinated execution across Marketing,… more
- Cisco (San Jose, CA)
- … experience + Experience in identifying, analyzing, and resolving program issues + End user customer /partner or developer community experience ... in our Milpitas, CA office. **Meet the Team** Cisco's Customer Experience (CX) team is one of...computer science or STEM degree with 8+ years of experience within a program or product manager… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …to deliver exceptional public services and programs. Our multi-faceted technology and customer experience (CX) solutions achieve program outcomes, solve ... a CSR, you will have the opportunity to utilize your customer service skills and experience , as well as critical thinking skills, to support American consumers… more
- Intuit (San Diego, CA)
- … team, you will be responsible for driving the development of the customer experience strategy. By defining the program of work to deliver on the strategy, ... delivering job readiness and creation through our Prosperity Hub Program , making a positive impact on climate with our...customer advocacy. Our end to end approach to customer experience is what will accelerate … more
- Coinbase (Sacramento, CA)
- …working at the intersection of product and support to transform the customer experience . We're hiring a Senior Program Lead, a pivotal role focused on ... program as an individual contributor, owning the strategy and program management of our customer experience with risk and payments related problems. *… more
- L3Harris (Anaheim, CA)
- …relevant sustainment experience of proven performance with DOD or USN customer + Production/Manufacturing program management experience + Program ... for program budgets, cost reporting, coordination of resources, and customer interface under minimal supervision. In summary, this position is also expected… more
- Dynatrace (Mountain View, CA)
- …**Support continuous improvement efforts** , contributing ideas to enhance briefing operations, customer experience , and program scalability. Candidates will ... Hospitality, or a related field. + 3+ years' experience in customer marketing, event planning, executive engagement, or program coordination. **Preferred … more