- Broadcom (San Jose, CA)
- …skills, both written and verbal, coupled with strong presentation, diplomacy, and customer relationship management abilities. + Experience in customer ... before you apply.** **Job Description:** Broadcom Data Center Solutions Group (DCSG) Customer Engineering Support team is looking for a talented, passionate, high… more
- LA Care Health Plan (Los Angeles, CA)
- …Certificate Education Preferred Experience Required: At least 2 years of experience in customer service in a high-call-volume healthcare customer ... the facts and details are correct so that the project's/ program 's deliverable meets the needs of the department, organization...claims inquiry or managed care specialty line of business experience . Customer service training in a healthcare… more
- Silicon Valley Power (Santa Clara, CA)
- …Electric Program Manager positions in the following specialties: - Customer Engagement - Distributed Energy Resources, Renewable Energy and Power Purchase ... **Electric Program Manager** Print (https://www.governmentjobs.com/careers/cityofsantaclaraca/jobs/newprint/4735840) **Electric Program...to six (6) years. * Two (2) years of experience in customer related programs, project management,… more
- PagerDuty (San Francisco, CA)
- …departments, such as sales, marketing, product, and engineering, to ensure a cohesive customer experience . Process Improvement / Managing Workload: + Establish a ... to the C-suite in Enterprise accounts with strong consultative skills. + Experience building plays and associated playbooks using Customer Success technologies… more
- Snap Inc. (Los Angeles, CA)
- …on Spectacles customer journeys and the impacts of new initiatives. + Program manage delivery of new customer support enhancements. **Knowledge, Skills & ... Ability to analyze, organize and prioritize work while meeting multiple deadline. + Experience writing process flows and customer support copy. + Passionate… more
- Datavant (Sacramento, CA)
- …**What You Bring** + 5-7 years of experience in product management, program management, customer experience , or a similar cross-functional coordination ... Success, Sales, and Marketing to develop an end-to-end VOC program , including tools, processes, and feedback loops that capture...and ensure teams stay on the same page. + Experience gathering and synthesizing customer insights and… more
- Rocket Software (Sacramento, CA)
- …years as a Systems Programmer or other similar position + 4+ years customer facing consulting experience + Development, application lifecycle or change ... management and communication skills. + Excellent time management skills + Previous customer facing consulting experience **Travel Requirements:** Up to 10%… more
- Curtiss-Wright Corporation (Santa Clarita, CA)
- …in the Program Management Office ( program management, subcontract program management, master scheduler and customer service representatives), you will ... have primary focus on ensuring customer satisfaction through maintenance of program schedules,...across key accounts in PMO group **Core Abilities and Experience ** + 15+ years Program and Project… more
- American Airlines (Los Angeles, CA)
- …+ This job is a member of the Hubs and Gateways Team, within the Customer Experience Division. + Responsible for managing, developing, and coordinating all ... customer related activities ensuring the highest level of customer satisfaction and experience . + Salary range...right tools, resources and support you need. + 401(k) Program : Available upon hire and, depending on the workgroup,… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …interactions and reviews and analyzes customer feedback to evaluate overall customer experience . Assigns root cause and identifies systemic quality problems. ... control, quality assurance and/or training. **Other Job Specific Skills** + Extensive experience with quality assurance program creation or execution. +… more