• Director, PMO - Digital & Customer

    Resideo (Melville, NY)
    …PMO Director to lead the Program Management Office for our Digital Experience and Customer Experience (DX/CX) organization. This role will be ... roadmaps, prioritization processes, and resource planning across digital and customer experience programs. ** Program & Project Delivery** + Oversee… more
    Resideo (09/09/25)
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  • Program Manager II-Membership…

    Mount Sinai Health System (New York, NY)
    …member of the CAPC team who is responsible for designing and implementing a customer experience program which has direct correlation to brand loyalty, ... and address the needs of CAPC members to create customer journeys that include automated messaging, membership guides, group...members understand how to use CAPC products to reach program and organizational goals through engagement in the CAPC… more
    Mount Sinai Health System (09/05/25)
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  • Senior Customer Success Manager

    Persado (New York, NY)
    …ambitious, self-driven, hard-working, team player and flexible. + 6-8 years of relevant experience in Customer Success, Program Management, or Account ... Identify opportunities for process or product improvements to improve customer experience and outcomes + Platform analytics.../ ROI cases + Experience in leading customer interactions including status calls, building program more
    Persado (08/20/25)
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  • CX Consumer Senior Program Lead

    Coinbase (Albany, NY)
    …working at the intersection of product and support to transform the customer experience . We're hiring a Senior Program Lead, a pivotal role focused on ... program as an individual contributor, owning the strategy and program management of our customer experience with risk and payments related problems. *… more
    Coinbase (09/10/25)
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  • Principal Observability Customer Success…

    Amazon (New York, NY)
    …thought leadership, business case development, realizing customer benefits, and successful program completion experience - 5+ years of customer -facing ... - Orchestrate executive alignment and stakeholder buy-in for adoption initiatives and customer advocacy programs. Adoption program development: - As an adoption… more
    Amazon (07/31/25)
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  • Senior Observability Customer Success…

    Amazon (New York, NY)
    …thought leadership, business case development, realizing customer benefits, and successful program completion experience - 2+ years of customer -facing ... build innovative solutions for their most complex challenges. The Observability Customer Success Specialist role supports our customers' post launch journey around… more
    Amazon (08/19/25)
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  • Security Delivery Practice Manager

    Amazon (New York, NY)
    …field - Experience in IT consulting/management with IT Transformation in a customer -facing role - Experience in program or engagement management, leading ... provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. As a DPM you are primarily...other project managers to deliver a program with multiple and concurrent projects - … more
    Amazon (09/30/25)
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  • Technical Program Manager, Amazon Q…

    Amazon (New York, NY)
    …initiatives that span delivery, product, and GTM teams to improve overall customer experience * Influence product roadmaps based on insights from ... emerging Generative and Agentic AI technologies to radically change customer 's experience in seeding and scaling our...Basic Qualifications - 5+ years of technical product or program management experience - 7+ years of… more
    Amazon (07/29/25)
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  • Program Manager, AI Acceleration, Google…

    Google (New York, NY)
    …for our customers, unlock new GTM/product strategies for this segment and advocate for customer experience as a critical priority. You will need to consider the ... results. + Analyze obstacles to hitting quarterly business, productivity, or customer experience goals, and partner with global teams to drive intervention… more
    Google (09/29/25)
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  • Senior Sales Account Rep - Books, BOrG

    Amazon (New York, NY)
    …with Amazon Business Account Executives to ensure a seamless customer experience . Responsibilities: . Drive book program sales in assigned states while ... includes: Prospecting Sales/value proposition/strategic planning Customer On boarding Customer Support Account growth Basic Qualifications - Experience more
    Amazon (08/08/25)
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