- Cengage Group (New York, NY)
- …on opportunities to increase adoption footprint within districts + Advocate for the customer internally and ensure a seamless, high-impact experience **Team & ... and coaching of team members + Contribute to cross-functional initiatives that enhance the customer success experience **What You'll Need:** + 3+ years of … more
- Bausch + Lomb (Rochester, NY)
- …customer issues and service complaints, ensuring prompt resolution and a positive customer experience . + Conduct quality assurance audits and provide coaching ... discipline preferred or minimum of 7 years of progressive Customer Service experience , including at least 2...a 401(k) plan and company match, a tuition reimbursement program (select degrees), company holidays, and well-being benefits, among… more
- Merck (Albany, NY)
- …commercial initiatives towards maximizing sales performance of our current portfolio. ** Experience and Skills** + Unapologetic Customer Champion: Proven ... **Job Description** The ** Customer Insights Lead** is a strategic leader responsible...transparent, data-driven decision-making for pipeline investments, resource allocation, and program prioritization. + Connect TDCI strategies to the overall… more
- Momentive Performance Materials Inc. (Niskayuna, NY)
- …+ Other duties as assigned Qualifications: The following are required for the role + Customer -focused mindset , with some experience in customer service and ... Job Title: Customer Service Representative Summary:In this role, you will...skills. The following are preferred for the role + Experience in chemical industry #LI-NK1 What We Offer:Base Pay… more
- Proofpoint (Albany, NY)
- …little or no direction, and above all a passion for ensuring a world class customer experience **Your day-to- day:** + Guide customers through each phase of ... Strong communication skills, phone manner, and meeting presence with all levels of customer leadership + Strong project and/or program management skills and high… more
- Excellus BlueCross BlueShield (Dewitt, NY)
- …+ Identifies and follows through on issues impacting the Health Plan and customer experience . + Develops effective internal working relationships for improved ... I: + High School diploma or equivalent required. + Customer service experience preferred. + Entry level...in group health and/or dental insurance, retirement plan, wellness program , paid time away from work, and paid holidays.… more
- The Hertz Corporation (Rochester, NY)
- … customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves ... followed by all staff. **Wage** : $17.25/hr **Qualifications:** 3+ years of demonstrated experience in customer service, with experience in operations and… more
- CVS Health (New York, NY)
- …strategic work experience in retail, CPG, or other related field. Experience in customer strategy a plus. **Preferred Qualifications:** + Strategic ... and every day. The Lead Director of Marketing & Customer Strategy will be responsible for developing the strategy...background: consulting experience preferred but not required + Strong business acumen… more
- American Airlines (New York, NY)
- …job** + This job is a member of the Hubs and Gateways Team, within the Customer Experience Division. + Responsible for the efficient use of resources to ensure ... $96,000 to $131,000, taking into account the qualifications and experience of the selected candidate. **What you'll do** +...revenue and controlling expenses + Oversees day to day customer service operations + Solicits ideas and/or feedback from… more
- Kohl's (Central Valley, NY)
- …associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service + Meet or ... will be the expert in point of sale and customer services, providing direction and working alongside associates to...at least 18 years of age or older + Experience supervising teams or associates to include the responsibility… more