- American Express Global Business Travel (Albany, NY)
- …client. Work closely with client contact to understand and meet program objectives/outcomes. The Congress planner manages the day-to-day planning and execution ... also involves liaising with internal and external stakeholders to ensure a seamless experience for attendees and compliance with client standards. Must also be able… more
- PagerDuty (Albany, NY)
- …**Principal Product Manager - Developer Platform** to join our diverse, customer -focused team in leading the industry's transformation to fully automated operations! ... In this role, you'll guide the evolution of our API and developer experience empowering internal teams, customers and partners to build integrations with PagerDuty.… more
- Cengage Group (New York, NY)
- …insights. You will work closely with product owners to identify what parts of the digital customer experience need to be changed, set up A/B tests to identify ... experimentation programs, KPI frameworks, and translating insights into product and customer experience improvements + Strong storytelling ability with executive… more
- Owens & Minor (Albany, NY)
- …area. Will also co-lead operational strategies to improve overall performance and the customer experience . + Liaisons to the Home Office for input, exchange ... client service levels. Serves as point of escalation in resolution of complex customer issues. Leverages extensive field operations experience to resolve … more
- Oracle (Albany, NY)
- …integrated software solutions within constraints of time and budget. Strong program /project management resource with experience in implementing large finance ... Experience with Oracle Database, SQL, OBIEE/OAS/OAC, DIH/ODI. Strong solution deployment experience . Strong customer interaction skills and the ability to… more
- Deloitte (New York, NY)
- …analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value ... The Team Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and...markets. Qualifications Required: + Minimum of 10 years relevant experience in a consulting or industry role + Minimum… more
- MTA (Brooklyn, NY)
- …Management goals (KPIs) and implementation that will improve the customer experience . + Responsible/accountable for developing/managing the implementation ... new initiatives and review/modification or existing/planned Initiatives to improve the bus customer 's experience including service. Education and Experience … more
- Kyndryl (New York, NY)
- …across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer ... deliverables and outputs of a deal engagement *Demonstrate credibility and experience to advise and deliver on complex consulting engagement *Enhance client… more
- Shinda Management Corporation (Queens Village, NY)
- …senior residents, developments funded by the low-income housing tax credit program , government assisted rental housing and rent stabilized properties.We care about ... our team strives to fulfill our vision of excellent customer services to both our clients and residents. We...to maintain the SMC portfolio in accordance with regulatory program and agency requirements, applicable Fair Housing Laws, and… more
- WIN Waste Innovations (Somers, NY)
- …containers, closed lots, streets, alleyways, or potential safety hazards. + Communicates customer requests to Dispatch or Route Manager. + Identifies and reports all ... level listed on service list. + Completely dumps all containers and leaves the customer 's location clean and free of debris. + Completes and submits customer … more