- Momentive Performance Materials Inc. (Niskayuna, NY)
- Job Title: Senior Customer Service Representative Summary:In this role, you will be the primary contact for customer support-related activities. You will provide ... best-in-class or excellent customer service for external customers and business partners (distribution)...and being mentored + Proficiency in Microsoft Office; some experience with SAP (SD module) or similar enterprise systems… more
- Antech Diagnostics (Lake Success, NY)
- …This is created for those who would like to be considered for a Customer support position in the future. **Job Purpose/Overview** The Customer Support Specialist ... caring veterinary diagnostic support. They are responsible for managing and servicing incoming customer calls with a customer -forward approach and a high level… more
- OneMain Financial (New York, NY)
- …-centric mindset, and cross-functional leadership skills. A successful candidate will have experience analyzing the drivers of customer engagement and loyalty, ... We are seeking an Associate Director of Present Customer (PC) Analytics to join our Marketing Analytics...fields, or an equivalent combination of education and professional experience is strongly preferred. + 5+ years of analytical… more
- Cardinal Health (Albany, NY)
- …**_Job Summary_** The Supervisor, Access and Patient Support will oversee program staff performing customer service, enrollment and reimbursement activities, ... Standard Operating Procedures and work instructions & metrics specific to the program . + Responsible for conducting daily, weekly, monthly, and quarterly reviews of… more
- Amazon (New York, NY)
- …the end-to-end execution of territory ABM programs, working backwards from customer needs to create data-driven, multi-channel campaigns that accelerate pipeline and ... and translate them into effective marketing programs * Analyze customer data, buying signals, and market trends to inform...documentation, and best practices * Track and report on program performance, using data to optimize and scale successful… more
- TEKsystems (Wappingers Falls, NY)
- …and identify opportunities to drive process improvements that positively impact the customer 's experience . . Manage corrections through to resolution. * Quoting ... Job Summary We are seeking a Customer Support Specialist to provide customer ...and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this… more
- Citigroup (New York, NY)
- …Banking and Wealth Management Marketing organization drives all aspects of the customer lifecycle, from Acquisition to Engagement to Retention, across all major ... Branded Cards and Lending, Retail Bank and Mortgage and Wealth. The Existing Customer Marketing (ECM) team within this organization is a critical driver of… more
- Cengage Group (New York, NY)
- …on opportunities to increase adoption footprint within districts + Advocate for the customer internally and ensure a seamless, high-impact experience **Team & ... and coaching of team members + Contribute to cross-functional initiatives that enhance the customer success experience **What You'll Need:** + 3+ years of … more
- Bausch + Lomb (Rochester, NY)
- …customer issues and service complaints, ensuring prompt resolution and a positive customer experience . + Conduct quality assurance audits and provide coaching ... discipline preferred or minimum of 7 years of progressive Customer Service experience , including at least 2...a 401(k) plan and company match, a tuition reimbursement program (select degrees), company holidays, and well-being benefits, among… more
- Merck (Albany, NY)
- …commercial initiatives towards maximizing sales performance of our current portfolio. ** Experience and Skills** + Unapologetic Customer Champion: Proven ... **Job Description** The ** Customer Insights Lead** is a strategic leader responsible...transparent, data-driven decision-making for pipeline investments, resource allocation, and program prioritization. + Connect TDCI strategies to the overall… more
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