- Saint-Gobain (Amherst, NY)
- … customer and market needs into business objectives to improve customer experience , sales growth, and profitability. Recommends new product development ... will be an individual contributor, but will work closely with Sales, Customer Service, and Operations. - **QUALIFICATIONS** + **Education:** Bachelor's Degree in… more
- City of New York (New York, NY)
- …that extends 125 miles north and west of the city. The Bureau of Customer Services (BCS) oversees the production and collection of water and sewer bills along ... $4.5 billion in revenue each year. The Bureau of Customer Services (BCS) is seeking a candidate for the...with a disability who are eligible for the 55-a Program . Please indicate on your resume or cover letter… more
- Highmark Health (Albany, NY)
- …feedback to various areas in order to improve service delivery and enhance program design efforts. + Develop and foster relationships across Highmark and with ... activities, lead initial problem identification and resolution activities, maintains program /system documentation and prepares/maintains operations documentation for assigned applications.… more
- CVS Health (NY)
- …with a focus on accelerating automation, improving agent productivity, and enhancing customer experience . You will be responsible for leveraging advanced AI ... Product Owner for contact center technology supporting the Retail Customer Care organization. In this role, you will lead...role in shaping the future of the contact center experience by optimizing existing technologies and piloting new solutions… more
- Wells Fargo (New York, NY)
- …below **Required Qualifications:** + 2+ years of financial services, sales, or customer service experience , or equivalent demonstrated through one or a ... expectations and conduct follow-ups with customers and Wells Fargo partners + Customer service focus with experience handling complex transactions across… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …with team members, develops recommendations to improve operational efficiencies and the customer experience . * Prepares, develops, analyzes, and delivers reports ... and loyalty to find potential opportunities to improve the customer experience . * Provides input into developing...in group health and/or dental insurance, retirement plan, wellness program , paid time away from work, and paid holidays.… more
- TD Bank (New York, NY)
- …our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all colleagues, no matter ... on our strategy, we are innovating to enhance the customer experience and build capabilities to shape...application process, please email TD Bank US Workplace Accommodations Program at ###@td.com . Include your full name, best… more
- TD Bank (New York, NY)
- …our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all colleagues, no matter ... on our strategy, we are innovating to enhance the customer experience and build capabilities to shape...application process, please email TD Bank US Workplace Accommodations Program at ###@td.com . Include your full name, best… more
- ADP (New York, NY)
- …understanding business metrics and focus on product initiatives to drive results. ** Customer Experience and Market Orientation:** + Proactively plans around ... + Partnering with stakeholders, define and communicate the vision for the end-to-end customer experience journey from sign-up to setup. + Partner with UX… more
- GE HealthCare (Syracuse, NY)
- … in an easy-to-understand manner. + Ability to develop and maintain good customer relations. + Experience interfacing with both internal team members and ... observe and perform various equipment service processes and procedures to drive customer satisfaction and ensure proper functionality of less complex customer … more
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