- Amazon (New York, NY)
- …thought leadership, business case development, realizing customer benefits, and successful program completion experience - 7+ years of customer -facing ... for adopting them. You should be passionate about delivering a great customer experience by deploying AWS solutions and driving innovation, and also be obsessed… more
- Amazon (New York, NY)
- …thought leadership, business case development, realizing customer benefits, and successful program completion experience - 2+ years of customer -facing ... for adopting them. You should be passionate about delivering a great customer experience by deploying AWS solutions and driving innovation, and also be obsessed… more
- Amazon (New York, NY)
- … experience programs, internal project support and delivering a customer experience to support the firm's business travel program objectives. Key job ... program goals * Assists the Global Category Leader(s) with customer experience issues impacting the program and preparing resolution recommendations *… more
- Amazon (New York, NY)
- …Program Manager II, Operations Integration. Be at the heart of how CXO ( Customer Experience Operations) evolves across 540+ locations . In this high-impact ... to deliver best-in-class processes What You'll Need : * 3+ years of experience in program or project management * 2+ years in operational process improvement or… more
- Amazon (New York, NY)
- …and deliver operationally stable solutions that provide an optimal customer experience . Basic Qualifications - 3+ years of program or project management ... businesses, global organizations, and everything in between. As a Program Manager on Amazon Business' Service Line Development team,...of all types . Deliver the highest level of customer service to our customers through change management and… more
- Amazon (New York, NY)
- …while managing cross-functional initiatives. You should have experience in customer journey mapping, playbook development, and program implementation. You ... communicating results to senior leadership - 5+ years of relevant work experience in technical program management, customer success, or related fields - 3+… more
- IBM (Armonk, NY)
- …technical and professional expertise** * 6+ years of experience in Program Management, Project Management, Customer Success, Consulting, or Engineering role ... to make easier/simpler/better while continuing quality of the entire program . * Departmental Expertise: Experience working with or within Customer Success /… more
- Microsoft Corporation (New York, NY)
- …for a strategic, customer -obsessed Director to lead and optimize our new Customer Listening Program . This leader will be responsible for defining the vision ... and surveys for structured feedback **Responsibilities** + Build and lead the Customer Listening Program to generate actionable insights that inform product… more
- Meta (New York, NY)
- …**Minimum Qualifications:** Minimum Qualifications: 8. BA/BS degree. 9. 5+ years experience with program /project management, customer service, marketing, ... working independently and as part of a team. Your experience working with Engineering, Data Science, and Product Marketing...you, we'd love to hear from you. **Required Skills:** Program Manager, Customer Immersion Responsibilities: 1. Drive… more
- Pearson (Albany, NY)
- **Job Summary:** As Customer Program Manager (CPM), you play a crucial role in ensuring our customers achieve success with Pearson's WFS products by collecting, ... performance and impact against our objectives. Leverage AI to elevate post-sales customer experience and help customers adopt their solutions while improving… more