- Amazon (New York, NY)
- …thought leadership, business case development, realizing customer benefits, and successful program completion experience - 5+ years of customer -facing ... - Orchestrate executive alignment and stakeholder buy-in for adoption initiatives and customer advocacy programs. Adoption program development: - As an adoption… more
- Amazon (New York, NY)
- …leadership, business case development, realizing customer benefits, and successful program completion experience - Bachelor's degree in Computer Science, ... and/or or CRM/ERP applications. You will be passionate about customer experience and advocacy and bring the...case development, realizing customer benefits, and successful program completion - Experience in large-scale IT… more
- M&T Bank (Buffalo, NY)
- …pain points, moments of value, and opportunities to enhance the internal customer experience . Use insights to recommend improvements to engagement models, ... Customer and Transformation, including Growth Marketing, Brand Marketing, Analytics, Customer Experience , Enterprise Sales Enablement and Project Management,… more
- M&T Bank (Williamsville, NY)
- **About the Role:** Are you passionate about driving excellence in customer experience and ensuring compliance at every level? As the Senior Quality Assurance ... + ** Experience with Escalated Complaints:** Background in handling complex customer issues from branches or call centers. + **Compliance & Risk Expertise:**… more
- IBM (New York, NY)
- **Introduction** A Customer Success Manager Intern (CSM) focused on IBM solutions means a career where you're helping clients fully realize the value of their ... to solve technical and business challenges. IBM's Sales Internship Program culture will set you up for success, whilst...IBM's products and services. **Your role and responsibilities** A Customer Success Manager Brand Specialist Intern role in IBM… more
- Amazon (New York, NY)
- …with Amazon Business Account Executives to ensure a seamless customer experience . Responsibilities: . Drive book program sales in assigned states while ... includes: Prospecting Sales/value proposition/strategic planning Customer On boarding Customer Support Account growth Basic Qualifications - Experience … more
- M&T Bank (Getzville, NY)
- **Overview:** Serves as a member of the Management Development Program (MDP) and participates in ten weeks of Core Training and one year of On-the-Job (OJT) ... + Participate in and complete a one-year long, non-rotational training program while creating and adding value to assigned department. Receive job… more
- Compass Group, North America (New Hyde Park, NY)
- …the job, stay for the career. We are Canteen. **Job Summary** **Director, Customer Experience ** **Location:** NY, CT, NJ Markets **Reports to:** Senior ... 115,000.00- 130,000.00 _*Internal Employee Referral Bonus Available_ The advertised program is a conversational recruiting assistant that helps you...Leadership The Director, Customer Experience plays a critical role within… more
- Deloitte (New York, NY)
- Customer Experience Management Consultant, Qualtrics/Medallia Our Deloitte Customer team empowers organizations to build deeper relationships with customers ... 2025 Work you'll do As a Consultant in Deloitte's Customer Experience Management practice, you will collaborate...consulting or advisory roles. + Exposure to VOC strategy, customer journey mapping, or analytics program delivery.… more
- UKG (Albany, NY)
- …are seeking a strategic, data-driven leader to serve as the Director of Customer Experience Intelligence (CXI). This role will be responsible for ... driving digital engagement, AI-driven personalization, or automation programs that improve customer experience and retention. + History of applying intelligence… more