- BAE Systems (Endicott, NY)
- …project and contract administration teams to review and assess BAE compliance to Customer requirements. + Assist program teams in negotiating and tailoring ... quality principles and program requirements to others as required **Required Education, Experience , & Skills** + Bachelor's Degree and 4 years of relevant work … more
- Casella Waste Systems Inc. (Hopewell Junction, NY)
- …Path Definitions & Distinctions** **Level I:** 0\-2 years of progressively complex experience in the customer service field\. Demonstrated knowledge and ... retain customer base\. **Level II:** 1\-3 years of progressively complex experience in the customer service and client relationship management field\.… more
- Citigroup (New York, NY)
- …+ Develop strategies to retain at-risk customers, working with Analytics and Customer Experience teams to identify signs of disengagement, treatments to ... align strategies and priorities, including product development, digital platforms, analytics, and customer experience . + Closely manage budget across Customer… more
- MongoDB (New York, NY)
- …relationship skills internally and externally. This includes ensuring alignment of customer program -based objectives, timely delivery of technological solutions, ... future needs, and drive continuous improvement to enhance the customer experience . This role can be based...may include: equity, participation in the employee stock purchase program , flexible paid time off, 20 weeks fully-paid gender-neutral… more
- American Airlines (New York, NY)
- …+ This job is a member of the Hubs & Gateways Team within the Customer Experience Division. + Responsible for the management of employees dedicated to ... through quality control measurements including call observations, complaints, compliments and customer experience feedback + Interacts well with airport… more
- Arrow Financial Corporation (South Glens Falls, NY)
- …perfect for you if you have experience in: > Providing an Excellent Customer Experience > Strong Communication Skills > Attention to detail ABOUT THE ... team! Currently, we are looking for an experienced professional to join our Customer Care Center team as: Customer Care Center Specialist This opportunity… more
- Cisco (New York, NY)
- …the Team** Our Customer Delivery Architects are an integral part of the Customer Experience (CX) team supporting our customers! We combine the power of Cisco ... expectations of our SLED customers, delivering a consistent outstanding customer experience . In this customer -facing...Exempt employees participate in Cisco's flexible vacation time off program , which has no defined limit on how much… more
- Justworks (New York, NY)
- …to initiate retention strategies proactively + Promotes new key products, benefits, and program initiatives to the customer + Provide expert-level guidance to ... but no simpler." Qualifications + Minimum of 2-4 years of professional experience in account management, relationship management, customer success, or a… more
- LiveRamp (New York, NY)
- …execute client-specific solutions. **You Have:** + 3-5 years Enterprise B2B SaaS Customer Success Management or Account Management experience , ideally working ... Customer -focused passion for delivering exceptional client experiences. + Experience growing mutually beneficial partnerships and balancing between fixed pricing… more
- Lumen (Albany, NY)
- …lead strategic, cross-functional initiatives that drive operational excellence and customer satisfaction. This role combines client-facing program leadership ... degree in engineering, business, or a related field. + 10+ years of experience in program management, ideally within technology or telecommunications. +… more