- Coinbase (Albany, NY)
- …working at the intersection of product and support to transform the customer experience . We're hiring a Senior Program Lead, a pivotal role focused on ... program as an individual contributor, owning the strategy and program management of our customer experience with risk and payments related problems. *… more
- Amazon (New York, NY)
- …thought leadership, business case development, realizing customer benefits, and successful program completion experience - 5+ years of customer -facing ... - Orchestrate executive alignment and stakeholder buy-in for adoption initiatives and customer advocacy programs. Adoption program development: - As an adoption… more
- Amazon (New York, NY)
- …thought leadership, business case development, realizing customer benefits, and successful program completion experience - 2+ years of customer -facing ... build innovative solutions for their most complex challenges. The Observability Customer Success Specialist role supports our customers' post launch journey around… more
- Amazon (New York, NY)
- …field - Experience in IT consulting/management with IT Transformation in a customer -facing role - Experience in program or engagement management, leading ... provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. As a DPM you are primarily...other project managers to deliver a program with multiple and concurrent projects - … more
- Amazon (New York, NY)
- …initiatives that span delivery, product, and GTM teams to improve overall customer experience * Influence product roadmaps based on insights from ... emerging Generative and Agentic AI technologies to radically change customer 's experience in seeding and scaling our...Basic Qualifications - 5+ years of technical product or program management experience - 7+ years of… more
- Google (New York, NY)
- …for our customers, unlock new GTM/product strategies for this segment and advocate for customer experience as a critical priority. You will need to consider the ... Senior Program Manager, AI Acceleration, Google Customer ...+ Analyze obstacles to hitting quarterly business, productivity, or customer experience goals, and partner with global… more
- Amazon (New York, NY)
- …with Amazon Business Account Executives to ensure a seamless customer experience . Responsibilities: . Drive book program sales in assigned states while ... includes: Prospecting Sales/value proposition/strategic planning Customer On boarding Customer Support Account growth Basic Qualifications - Experience … more
- IBM (New York, NY)
- **Introduction** A Customer Success Manager Intern (CSM) focused on IBM solutions means a career where you're helping clients fully realize the value of their ... to solve technical and business challenges. IBM's Sales Internship Program culture will set you up for success, whilst...IBM's products and services. **Your role and responsibilities** A Customer Success Manager Brand Specialist Intern role in IBM… more
- IBM (New York, NY)
- **Introduction** A Customer Success Manager Architect (CSM) focused on Artificial Intelligence (AI) in IBM means a career where you're helping clients fully realize ... IBM's products and services. **Your role and responsibilities** The Customer Success Manager AI role in IBM has unique...and engage potential new customers and deliver an elevated experience . * A desire to continually learn new technologies… more
- Meta (New York, NY)
- **Summary:** As a CX Analyst Lead at Reality Labs' Customer Experience (CX) team, you'll be part of a global team that unlocks the power of customer feedback ... and insights to drive customer experience improvements and business growth. You will play a...centricity, you will help shape the future of our customer support program and contribute to the… more
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