- General Motors (Albany, NY)
- **Job Description** ** Customer Experience Manager - GM Energy** About GM Energy: GM's energy team was launched in 2021 and is rapidly growing. GM Energy products ... - gmenergy.gm.com We are seeking a strategic, data-driven, and customer -obsessed ** Customer Experience Manager** to...to the position. + Bonus Potential: An incentive pay program offers payouts based on company performance, job level,… more
- Coinbase (Albany, NY)
- …the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for ... and non-technical leaders with ease via weekly and monthly program updates. *What we look for in you:* *...that creates them. * A passion for improving the customer experience through technology and automation. *… more
- Highmark Health (Albany, NY)
- …This internship offers a dynamic opportunity to contribute to enhancing our customer experience through both data-driven insights and digital design projects. ... generation of diverse business professionals. To that end, the program will provide hands-on training and experience ...+ Graduation date: 2028 + Relevant Coursework: Studies in Customer Experience , Marketing Analytics, or Web Design.… more
- ADP (New York, NY)
- **WorkForce Software, an ADP company, is hiring a Sr. Customer Engagement and Experience Manager** Applications for this role will be accepted until 11/28/2025 ... role for you. Ready to make your mark?** The WorkForce Software (WFS) **Sr. Customer Engagement and Experience Manager** will be able to craft compelling stories… more
- Capital One (New York, NY)
- Sr Director, Product Management - Customer Experience Foundations Product Management at Capital One is a booming, vibrant craft that requires reimagining the ... our industry. **About the Team** **The mission of the Customer Experience Foundations (CXF) team is to...value** + **Establishing an Enterprise-wide CX governance and sentiment program for our digital web and mobile experiences** +… more
- The Hertz Corporation (Albany, NY)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience -where ... is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex...Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement &… more
- DoorDash (New York, NY)
- …the forefront of our product strategy and we deeply believe that the best customer experience is the key to our success (hear it directly ... our CEO, Tony Xu). Behind the magic of our customer experience is the relentless pursuit of...basic life insurance, family-forming assistance, and a mental health program , among others. To learn more about our benefits,… more
- CVS Health (New York, NY)
- …and every day. **Position Summary** We are seeking a **Lead Data Scientist - Customer Experience Improvement** to advance the next generation of analytics and ... decision-making in support of Medicaid customer experience improvement initiatives. This position is...for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed… more
- Doyle Security Systems (Rochester, NY)
- …certified a Great Place To Work(R) (https://www.greatplacetowork.com/certified-company/1257839) 2025. The Customer Experience Specialist role offers the chance ... we protect every day. About the Role As a Customer Experience Specialist, you'll be the friendly,...bonus + Recognition & advancement opportunities + Employee assistance program + Various peer and company recognition programs What's… more
- Tompkins Community Bank (Batavia, NY)
- … demand Qualifications + A minimum of one (1) year banking or related customer service experience + Proficient reading, writing, grammar and mathematics skills; ... calls in a care center with the goal of customer satisfaction, and customer retention. Takes care...products for retail customers. As incumbent gains knowledge and experience , the work review, call monitoring and supervision may… more