- M&T Bank (New York, NY)
- …and practices across the bank. Our Practice Development offerings support multiple customer types, including product owners, agile teams, program leaders, ... activities like journey mapping, root cause, user research, and customer testing easier for everyone to adopt. **Product Owner...years' proven learning experience design and learning experience design program leadership + Consulting … more
- Publicis Groupe (New York, NY)
- …through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United ... 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer...year + Generous parental leave and new parent transition program + Tuition reimbursement + Corporate gift matching … more
- DoorDash (New York, NY)
- …our complex ecosystem of consumers, dashers, and merchants. We enhance the DoorDash customer experience and boost customer satisfaction by streamlining ... About the Team At DoorDash, our Teammate Experience team sits at the vital intersection of...building a high-scale product platform and directly shaping exceptional customer experiences. Our team powers the suite of applications… more
- HSBC (Buffalo, NY)
- …Promote the use of alternative delivery channels + Be the owner of the customer experience within the center ensuring service excellence and timely resolution of ... this job, you need to have any previous banking experience , including operations and customer service ...through an industry-leading volunteerism policy, a generous matching gift program , and a comprehensive program of immersive… more
- Amazon (New York, NY)
- …startups GenAI ecosystem and their evolving technical needs to drive improvements to startups program and resulting customer experience - Provide customer ... new algorithms, and find new ways of optimizing risk, profitability, and customer experience . We're looking for Applied Scientists passionate about helping… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …for case management activities and overall coordination within the Case Management Program and the Health Plan. This position oversees the clinical and ... OCFS), CMS, NCQA and BlueCross BlueShield Association (BCBSA) for the Federal Employee Program (FEP). The Manager serves as a resource to management, internal staff,… more
- CBRE (Manhattan, NY)
- …the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building. **What ... Experience Manager or Event Manager). Prior supervisory & customer service experience is highly preferred. Ability...all required HSE training & support the HSE training program implicitly. 2. Investigate and resolve (if possible) all… more
- Hilton (New York, NY)
- …\. **What are we looking for?** We are seeking a detail\-oriented and customer \-focusedRooms Experience Managerwho will play a key role in ensuring a ... its magnetic allure\.Waldorf Astoria New York \(https://www\.hilton\.com/en/hotels/nycwawa\-waldorf\-astoria\-new\-york/\)is seeking aRooms Experience Managerto unveil a new era of luxury which… more
- Bob's Discount Furniture (Henrietta, NY)
- …world class customer service and offer customers an unforgettable shopping experience + Build rapport with clients, earning their business through your ability ... Retail Guest Experience Specialists Full-Time and Part-Time Career Opportunities Our...customers with their interior design needs, offering world class customer service with a low pressure, honest, gimmick free… more
- Cushman & Wakefield (New York, NY)
- …individual will be responsible for supporting the creation of a workplace experience program that leverages technology, workplace design, amenities, and services ... data (both quantitative and qualitative) to help build a program that takes the employee workplace experience ...+ Responsible for delivering results related to all employee experience and customer satisfaction KPIs. + Have… more