- TD Bank (New York, NY)
- …-centric approach + Provides recommendations and direction based on the end to end customer experience when making decisions + Leads and owns the project ... including the project sponsor, business project owner, project / program / portfolio manager to ensure they are aware...TD is deeply committed to being a leader in customer experience , that is why we believe… more
- Kyndryl (Albany, NY)
- …such as Agentic AI. The ideal candidate will have a strong background in Customer Experience , BPO models, and/or CCaaS transformation programs with a passion for ... center transformations. + Guide cross-functional consultants to design and implement customer experience (CX) transformation strategies. + Drive modernization of… more
- TD Bank (New York, NY)
- …+ Leads and contributes to the ongoing improvement of the partner / Customer experience **Employee/Team Accountabilities:** + Be engaged in advancing and ... AML/ATF Policies and Procedures + Responsible for implementing TDs Customer Identification Program (CIP) by collecting and...TD is deeply committed to being a leader in customer experience , that is why we believe… more
- TD Bank (New York, NY)
- …source for innovation led through customer insights and creating a better customer experience with a particular product. The role is accountable for business ... a way that it enhances the end to end customer experience (including training, enhancement and irritant...trends + Ability to lead, plan, implement and evaluate program /project activities to ensure completion of product initiatives +… more
- TD Bank (New York, NY)
- …procedures in such a way that it enhances the end to end customer experience (including training, enhancement and irritant reduction) while achieving business ... and delivers business cases to achieve strategic business results (acquisition, retention, customer experience , engagement and market share) + Supports Senior… more
- Sprinklr (New York, NY)
- …for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human ... + Design, create and implement a comprehensive product and customer education program to include training and...Sales, Success, and technical teams to ensure an exceptional customer experience is being delivered. + You… more
- Casella Waste Systems Inc. (Halfmoon, NY)
- …A bachelor's degree in an accounting or finance related field and customer service experience is preferred\. Proficiency with Microsoft Office Applications, ... ## Position Summary The Accounts Receivable Specialistprovides excellent customer service associated with the accounts receivable functions while building… more
- Rocket Software (Albany, NY)
- …passion to the role. They demonstrate deep technical versatility, and the experience to deliver differentiated exceptional customer experiences to Rocket's ... management + Excellent written and verbal communication **Additional Qualifications:** + Previous customer facing experience - preferable as a Consultant. +… more
- TD Bank (New York, NY)
- …our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all colleagues, no matter ... operations and in the design of a future-focused compliance program . This not just about implementing a new ...on our strategy, we are innovating to enhance the customer experience and build capabilities to shape… more
- Cardinal Health (Albany, NY)
- …National Director, is responsible for executing tailored strategies to execute reprocessing program success, grow sales and customer satisfaction within assigned ... business partners + Gather data and participate in developing presentations relative to customer reprocessing program performance + Act as a single point of… more