- MTA (New York, NY)
- …Officer, Operations & Programming and working closely with Operations, Planning, Customer Experience , and/or the Systemwide Accessibility Units, the Director ... before submitting to FTA. RESPONSIBILITIES : + Collect, analyze, and synthesize customer experience data to drive decision-making regarding employee behaviors,… more
- Lockheed Martin (Owego, NY)
- …cost, schedule and performance of assigned GS tasking\. * Primary liaison with external customer and LM program management\. * Providing direction and tasking to ... * Experience working in a cross\-functional organization with Finance, Program Management, Sourcing, etc\. **Desired Skills:** * Previous experience leading… more
- Synchrony (New York, NY)
- …delivery experience , with relevant examples that improved performance and customer experience + Knowledgeable on financial services, payments industry ... competitors, emerging technologies, and companies technical knowledge (financial services) customer experience focus Proactive, self-starter and collaborative… more
- Bristol Myers Squibb (White Plains, NY)
- …the HCPs expectations, the Institutional MHAS engages them with a differentiated Customer Experience (Cx) through deeper scientific dialogue, consistent on-label ... Therapeutic Areas Specialists (TAS) to deliver an overall higher Customer Experience (Cx) - by meeting HCP...Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources… more
- Bristol Myers Squibb (White Plains, NY)
- …To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience (Cx) through deeper scientific dialogue on and consistent with ... BMS functions as needed to deliver an overall higher Customer Experience (Cx) - by meeting HCP...Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources… more
- Amazon (New York, NY)
- …full product lifecycle for tools and technologies that improve the internal and external customer experience . To do this, you will work across the GDSP ... communicate with leaders and peers. Key job responsibilities * Proven experience with implementing direct-to- customer technologies (ie, websites, mobile apps)… more
- TD Bank (New York, NY)
- …our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all colleagues, no matter ... our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether… more
- Walgreens (Bath, NY)
- …teams are engaged and performing their responsibilities to achieve company deliverables. ** Customer Experience ** + Engages customers and patients by greeting ... complaints in a timely manner and answers questions to ensure a positive customer experience . Models and shares customer service best practices. +… more
- Sprinklr (NY)
- …for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human ... experiences to every customer , every time, across any modern channel. Headquartered in...consistency, transparency, and predictability across all phases of the program lifecycle. + **Serve as the executive escalation point**… more
- RELX INC (New York, NY)
- …attention to detail + Strong interpersonal, leadership, and communication skills + Experience in managing large customer -facing solutions + Proficient in Word, ... drive insights from complex data sets, improving operation efficiency, increasing program integrity, discovering, and recovering revenue, and making timely and… more
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