- Sprinklr (NY)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences ... surveys to gather internal stakeholders' feedback on the Travel Program + Lead training and track stakeholder participation to...deliver next generation, unified engagement journeys that reimagine the customer experience . + Create a culture of… more
- GovCIO (Albany, NY)
- …to Veterans and VA providers. This role focuses on delivering outstanding customer service while assisting users with mobile device setup, application support, login ... internal standards. + Use probing questions and active listening to understand customer issues and provide tailored guidance. + Escalate issues appropriately while… more
- LiveRamp (New York, NY)
- …identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and ... turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of… more
- CCSI INC (Rochester, NY)
- …and/or with Customer staff, as needed, to discuss systemic and/or program issues or assisting Finance Department with invoicing analysis. + Provide accounting ... to understand and manage their health and human service program fiscal operations, improve service quality, and create operating...in this position manages multiple projects and provides excellent customer service in the role as Project Lead or… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- … interactions and review/analyze customer feedback to evaluate overall customer experience . Assigns root cause and identifies systemic quality problems. ... **Other Job Specific Skills** + Demonstrated ability to contribute to quality assurance program creation or execution. + Experience with call center call… more
- TD Bank (Rego Park, NY)
- …+ Leads and contributes to the ongoing improvement of the partner / Customer experience **Employee/Team Accountabilities:** + Is engaged in advancing and ... Wealth Policies and Procedures + Responsible for implementing TD's Customer Identification Program (CIP) by collecting and...TD is deeply committed to being a leader in customer experience , that is why we believe… more
- TD Bank (New York, NY)
- …+ Leads and contributes to the ongoing improvement of the partner / Customer experience **Employee/Team Accountabilities:** + Be engaged in advancing and ... Wealth Policies and Procedures + Responsible for implementing TD's Customer Identification Program (CIP) by collecting and...TD is deeply committed to being a leader in customer experience , that is why we believe… more
- Coinbase (Albany, NY)
- …100 million customers worldwide. You'll report to a product leader who leads all Customer Experience (Agent and Customer -facing) tooling and you will ... looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team,...and non-technical leaders with ease via weekly and monthly program updates. * Investigate and inspect customer … more
- Amazon (New York, NY)
- …help scale the Private Pricing Program by driving improvements to the customer experience to minimize friction and improve business outcomes for both the ... by deepening their relationships with the AWS Private Pricing Program , and this role will help drive the growth...also help increase the size of the Private Pricing customer base which, in turn, will fuel AWS growth.… more
- Walgreens (Massapequa, NY)
- …of the pharmacy cash registers. + Models and delivers a distinctive and delightful customer experience . ** Customer Experience ** + Engages customers and ... champion an "earn while you learn" Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This... issues and answers questions to ensure a positive customer experience . + Models and shares … more